The Sr. Tableau Administrator will provide dashboard support, manage incidents, own the ticketing system, ensure operational efficiency, and collaborate with teams to improve data quality and user training.
Key Responsibilities
1. Dashboard Support & Maintenance
- Serve as the primary support contact for existing Tableau dashboards.
- Troubleshoot issues, answer user questions, and assist with navigation and usage.
- Monitor dashboards to proactively identify and resolve performance or data issues before they escalate.
2. Incident Management & Issue Resolution
- Act as the first line of defense for incoming requests and incidents.
- Triage tickets, resolve quick fixes, and escalate complex issues to appropriate team members.
- Ensure timely diagnosis and resolution of dashboard-related problems to minimize downtime.
3. Ticketing System Ownership
- Help design, implement, and manage a structured ticketing system for analytics requests.
- Create a centralized intake process for issues, enhancements, and support needs.
- Track, prioritize, and report on incoming work to ensure visibility and accountability.
4. Operational Efficiency & Continuity
- Reduce dependency on individual contributors by distributing workload effectively.
- Support continuity of operations by maintaining documentation and standard processes.
- Help prevent reactive “fire drills” by establishing proactive monitoring practices.
5. Collaboration & Enablement
- Partner with dashboard developers to reduce interruptions and protect development momentum.
- Provide guidance and basic training to users to improve dashboard adoption and self-service.
- Collaborate with data teams to ensure data quality and consistency.
Requirements
- Experience administering Tableau Server and/or Tableau Cloud environments.
- Strong troubleshooting skills with dashboards, data sources, and performance issues.
- Familiarity with ticketing systems (e.g., ServiceNow, Jira, or similar).
- Basic understanding of SQL and data structures.
- Strong communication skills with the ability to support both technical and non-technical users.
- Ability to prioritize tasks and manage multiple requests in a fast-paced environment.
Preferred Qualifications
- Experience setting up monitoring, alerts, and governance processes in Tableau.
- Exposure to data warehousing concepts and ETL processes.
- Experience building or supporting analytics workflows in a business environment.
Similar Jobs
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
The QMS Manager will oversee quality management system development, execution, and maintenance for process improvement toward zero defects while also mentoring the team and liaising with customers and internal departments.
Top Skills:
Aiag 5 Core ToolsControl PlansFmeaPpapQms StandardsSpc
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Provide day-to-day support and administration for INFOR Time & Attendance, assist with configuration, testing, data migration, and training. Serve as first-line support for users, manage integrations to payroll/HRIS, run reports, and support project coordination and vendor governance to ensure timely system rollouts and compliance.
Top Skills:
Hcm IntegrationHrisInfor HcmInfor Time & AttendanceExcelMs WordMvs (Master Rotation And Auto Assignment)PayrollReporting ToolsWorkday
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Own and roadmap fleet management product experiences for dispatchers, operators, and drivers. Translate customer pain into web and mobile workflows, define metrics, run betas, work with data scientists to build AI features from sensor data, and collaborate cross-functionally while gathering field feedback.
Top Skills:
AIAutomotive SystemsIndustrial IotSQLTelematics
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
