Sr. Platform Engineering Manager

OUR MISSION

At Torch, we believe in the power of people. People are the heart of every success story. They collaborate to achieve ambitious things together. And they inspire others to build a better future. 

That’s why our mission at Torch is to unlock the potential of people, teams, and organizations. We believe that trusted relationships are the key to helping people realize their full potential. When people experience transformational growth in the context of a trusted relationship, they achieve more, their teams excel, and their organizations thrive.

By combining a community of expert coaches, scalable technology, and the latest behavioral science, Torch helps our customers develop their people, create stronger leaders and managers, and drive business performance. 

Backed by top-tier investors, Torch is a fast-growing, mission-driven SaaS startup comprised of people who are passionate about helping leaders, their teams, and their organizations achieve more. If that sounds worthwhile to you, join us. Torch is a remote and distributed team with an office in San Francisco. The rest of the team is scattered around the U.S.

OUR VALUES

All Torch employees are expected to reflect and enhance our company values, GROWS:

Go Deep

We study the science, learn from the best practitioners, and dig in with customers to solve their unique needs.

Relationships Matter

We lean into relationships with empathy to create more meaningful connections and more meaningful impact.

Own It

We take responsibility for our commitments, our contributions, our results and for the success of those around us.

Win Together

We believe that happiness and fulfillment at work comes from shared success and value.

ABOUT THE ROLE

Torch is looking for a Sr. Manager of Platform Engineering to support our mission of empowering individuals and organizations through enhanced digital experiences. This role will report to the CTO and will lead a team of diverse skill sets, including software architecture, development, DevOps, and systems administration. The mission of the team is to empower the product development teams by providing robust, scalable, and efficient platform, education, and guidance that streamlines the software development lifecycle, from coding to deployment and operations.

We are looking for an experienced and seasoned technology leader who can act as the visionary and leader for Torch’s platform. The platform team is responsible for the software architecture vision, the developer experience at torch, patch and vulnerability management, deployment and release management, and shared infrastructure and services.

You will play a key role in driving the vision and implementation for Torch’s development platform and leading and mentoring Torch’s platform engineering team. The ideal candidate will bring both technical expertise and strategic insight, driving the team to deliver results that align with Torch's overarching goals of growth and customer satisfaction.

Please note we are only accepting US based applicants at this time.

YOUR POSITION

• Collaborate with product and engineering teams to build creative solutions for developer experience and infrastructure needs
• Lead and mentor a team with a broad range of skills including AWS Infrastructure, CDK and Cloudformation, Github Actions and CI/CD Pipelines, Kubernetes and ECS based docker deployments, Software Architecture, Ruby and Python development, Vulnerability management with Inspector and Grype
• Work closely with Torch’s Principal Information Security Specialist to help implement Torch’s Security program which includes ISO 27001, ISO 27701, SOC2 Type 2, NIST 800-53 and GDPR
• Identify opportunities for innovation and adoption using PaaS or Open Source components wherever possible
• Take part in peer code review processes to help ensure a high standard of quality

YOUR EXPERIENCE - Basic Requirements

• 12 years of overall experience with 5 years in management in platform engineering, devops, and software development.
• Comprehensive understanding of platform engineering or devops concepts such as software delivery pipelines, testing strategies, continual improvement, and developer experience.
• Direct experience with Kubernetes, CDK, Cloudformation, Github Actions, Ruby, Python, etc, to be able to mentor and unblock the team.
• Experience in one or more programming languages and SaaS software delivery using microservices. Torch uses Ruby, Python, JavaScript, TypeScript, and NodeJS
• Experience with AWS
• Experience with SaaS software architecture, distributed application design patterns, asynchronous programming, best practices, and data design. 
• Setting up and maintaining CI/CD pipelines
• Devising and executing build and deployment strategies
• A degree in Computer Science, a related STEM field, or equivalent professional experience

YOUR EXPERIENCE - Nice to have

• Experience with Serverless programming and container based development
• Knowledge of Python , Flask, FastAPI and associated technologies
• Knowledge of security best practices and adherence to data protection regulations
• Familiarity with front-end and back-end performance optimization techniques
• Exposure to working within and extending design systems (storybook), E2E testing (cypress), unit testing, etc.
• Experience with PostgreSQLDeeper security experience with SOC2, GDPR and ISO

INTERVIEW PROCESS - Consists of the following:

• Hiring manager interview with the CTO (60 minutes) 
• Technical interview with a leader from the Platform team (60 minutes)
• Technical Interview with Principal Engineer from the Platform team (60 minutes)
• Leadership/Cultural Fit Interview with the CEO (45 minutes)

BENEFITS

• Health Insurance (medical, dental, and vision)
• Unlimited PTO
• 401k Retirement Plan
• Life & Disability Insurance
• Paid Parental Leave
• Torch Coaching
• UP Days
• Remote Workstation Stipend

Torch ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.