Date Posted:
2025-01-20
Country:
India
Location:
Block G&H (Tulip), 8th Floor, Embassy Tech Village, Sarjapura Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka,560103, India.
Position Title: Sales Support Analyst
Location: Otis Global Service Center (OGSC), India
This position is primarily responsible for:
- Proposal Creation, Contract Booking, Capital Planning activities
- Update, Processing sold contracts, Manage, Validate @ OTIS CRM systems
- Follow standard checklist and adhere to the guidelines/framework for reviewing the document for final execution from the sales team/signatory authority/Business Units
- Flag non-conforming sections as per guidelines/framework and work towards resolving flagged issues with the business units and other departments to ensure that required corrections are made for conformance/compatibility.
- Work with senior leadership level stakeholders both from delivery teams and from Sales/ legal/contract signing teams to ensure that the contractual document is accurate
- Track and report operational metrics that have been identified for the Pre Sales backend review process, on an ongoing basis
- Follow-up with the respective delivery stakeholders to get the required information Sales / Contract Lifecycle & Risk Management processes
- Ensure clear and timely responses are provided to any queries/requests from Vendors/ Customers / Business Unit.
EDUCATION / CERTIFICATIONS:
- Bachelor’s degree (<5 years Pre-sales backend support experience at a company).
- M.S/MBA a plus
EXPERIENCE / QUALIFICATIONS:
- <5 years of overall experience and 2+ years in Presales, Sales Support contract Management, Analysis, and Negotiations.
- Have a strong understanding of general contracting principles and concepts, and be able to critically analyze risks associated with terms and conditions in contract documents.
- Work on the contracting documents including MSA, SOW, NDA and others
- Have strong inter-personal skills, and be able to work with and adapt to diverse internal business personnel and external customers
- Critically think about opportunities for process improvement including through the use of technology, and take ownership of assignments and projects
- Excellent writing ability.
- Experience of working to set process and corporate procedures and in a logical manner.
- Contractual language interpretation skills
- Proficiency in using MS Office, Webex, Audio and Video conferencing utilities
- Understanding of major legal & commercial terms used in contracts
Key Skills
Order Management
Cold Calling
Telecalling Customer Support
CRM Systems
Contract Management
Presales
Database handling
Excellent Communication
Additional Skills Preferable
- Any additional Course in Sales presales will be a plus.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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