About Us
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we’ve connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we’re transforming the future of professional services.
Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles.
About the Role
We are seeking a Software Engineer II with strong experience with a passion in designing, developing, and maintaining our web applications to ensure high performance and scalability. You will collaborate with a high-performing engineering team to design and deliver performant, scalable, and high-quality solutions. Our engineers are innovative and adaptable, tackling complex problems with clear direction, constructive feedback, and support for career growth. Join a 200+ engineer organization that delivers at pace and fosters a positive, collaborative culture focused on learning, impact, and continuous improvement.
What You’ll Do
- Design, implement, and scale backend services in .NET Core and front-end applications with React, Redux, TypeScript, and modern JavaScript.
- Design and evolve highly scalable, reliable systems for high-traffic environments with strong observability and extensibility.
- Enhance our experimentation ecosystem by developing robust data pipelines and analytics integrations that power data-informed decisions.
- Collaborate closely with Product, Design, and Data from discovery through launch to deliver impactful features.
- Advance CI/CD pipelines and developer tooling to improve productivity and release confidence.
- Build and maintain thorough unit, integration, and end-to-end tests, embedding quality throughout the development lifecycle.
- Lead and participate in code and design reviews to foster knowledge sharing and continuous improvement.
- Diagnose and resolve production issues, contributing to incident response and overall system resilience.
What We’re Looking For
- 4+ years of full-stack engineering experience (Frontend experience in React, Redux, TypeScript, and JavaScript. Backend experience with .NET Core, designing RESTful APIs, and event-driven or service-oriented architectures.) — ideally with startup hustle or scale-up mindset.
- Deep expertise in designing and delivering complex, user-focused web applications.
- Hands-on experience with high-volume systems and large-scale data processing.
- A love for clean, efficient code — with a solid grasp of code structure, functional programming, and maintainability.
- Strong collaboration chops, working across product, data, and business to shape amazing features.
- Comfort with architectural design patterns, SOA principles, and modern web services.
- Passionate builders and problem-solvers who love to take ownership and thrive in a high-impact environment.
- Leverage AI/LLMs for test generation, code interpretation, data analysis, faster reviews, content creation, intent detection, and personalized support
- A knack for juggling multiple priorities without compromising quality or deadlines.
- Clear, effective communication skills and a proactive, team-first attitude.
- BE or MS in Computer Science — or equivalent real-world experience.
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Why Join Our Team
At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time.
Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success
If these things matter to you, come join the team here at JustAnswer!
Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.
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