Provide 16x7 application support for cloud-based systems, including SQL/PLSQL troubleshooting, log analysis, SFTP/file navigation, observability with DataDog, and working with AWS, S3, and Kubernetes. Follow SLAs and ITSM processes; support batch scheduling tools like Control-M or Autosys.
Location: Chennai
Experience: 3 -5 Years
Sr.
Primary Skills
Expectation
1
Strong application support experience.
Must Have
2
Willingness to work in rotating shifts (16x7 coverage).
Must Have
3
Proficient in writing SQL and PLSQL queries for data access and debugging.
Must Have
4
Expertise in log checking, file navigation, and SFTP.
Must Have
5
Experience with observability tools like DataDog.
Must Have
6
Cloud technologies exposure, particularly AWS, S3, and Kubernetes.
Must Have
7
Comprehensive understanding of SLAs and ITSM processes.
Good to Have
8
Familiarity with batch job scheduling tools such as Control-M and Autosys.
Good to Have
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