Software Development Engineer in Test

Johnson Controls is seeking a seasoned Senior Test Automation Engineer with deep expertise in software test automation and performance validation for web-based, customer-facing applications. This role is pivotal in driving quality across our digital platforms, ensuring robust, scalable, and secure user experiences. The ideal candidate will bring a strategic mindset, hands-on automation skills, and a passion for continuous improvement in testing practices.

Key Responsibilities:

• Collaborate with cross-functional teams, including software engineers, product owners, designers, product managers, and business stakeholders, to integrate quality assurance throughout the development lifecycle.
• Design and implement comprehensive test strategies covering functional, regression, performance, and security testing.
• Participate in design, development and maintenance of scalable test automation frameworks using tools like Cypress, Playwright, or BrowserStack.
• Instructing / mentoring the Junior Automation Members to get the expected results.
• Conduct thorough testing to validate functionality across browsers, devices, and operating systems, ensuring responsiveness and accessibility.
• Execute performance and load testing using tools such as JMeter, LoadRunner, or equivalent to ensure system scalability and reliability.
• Identify, report, and track defects; collaborate with product teams to ensure timely resolution and high-quality releases.
• Maintain detailed documentation of test plans, test cases, results, and known issues; provide clear reports on testing progress and quality metrics.
• Perform security testing to identify vulnerabilities and ensure compliance with organizational standards.
• Work closely with UX/UI, and business teams to validate user-facing features and align testing with business goals.
• Drive continuous improvement by integrating emerging tools, technologies, and methodologies into QA workflows.

Qualifications:

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
• 6 years of hands-on experience in quality assurance and testing for web-based, public-facing applications.
• Hands-on experience with performance testing tools such as JMeter, LoadRunner, or similar.
• Proven expertise in automated testing frameworks including Selenium, Cypress, Playwright, or BrowserStack.
• Strong understanding of cross-browser and cross-device compatibility testing.
• Experience in Agile/Scrum environments and familiarity with tools like Jira, Confluence, and Azure DevOps.
• Knowledge of cloud environments, preferably Azure, and cloud-based testing solutions.
• Must be comfortable to use GitHub Copilot and other Generative AI tools for day to day development and problem-solving.
• Experience with security and accessibility testing.
• Excellent analytical, troubleshooting, and communication skills.
• Strong attention to detail and commitment to delivering high-quality software.
• Relevant certifications such as ISTQB or Certified ScrumMaster are a plus.
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