Site Reliability Engineer

About Anchanto:

Anchanto helps all businesses to exploit the full potential of e-commerce. Our suite of SaaS Products enables companies globally to springboard omnichannel sales, scale fulfilment operations, and use intelligent data to grow their e-commerce, logistics & warehousing activities. Leading, brands, distributors, retailers, and logistic enterprises such as L'Oréal, Decathlon, or DHL Supply Chain rely on our technology to scale their local and global e-commerce operations.

Headquartered in Singapore and with more than 10 local offices across Asia-Pacific, the Middle East and Europe, we are growing rapidly and looking for ambitious people to join our teams to build the future successes of Anchanto.

The Role (Describe the role): A senior DevOps/SRE engineer with at least 7+ years hands-on experience working in large and multi-account cloud  environment. Be able to contribute hands-on to availability, performance improvement at Infra and apps level along with an eye for cost optimization through templating and automation.

Key Responsibilities:

Responsibilities:

• Build, operate maintain CI/CD pipeline/s using Github actions, Jenkins, SonarQube
• Automate server monitoring and start stop using scripts (bash, lambda)
• Deploy and manage EoL and EoS for all Infra systems on AWS
• Manage version updates , upgrades and fixes for all Infra systems on AWS
• Manage site 24x7 for Infra monitoring – create dashboards, manage users, tune alerts, suppress false positives, ensure all Infra is monitored
• Design procedures for system troubleshooting and maintenance and maintain the existing SOP
• Manage performance and cost optimization for all Infra components
• Identify process and automations gaps and PoC tools to address these
• Monitor Infra efficiency, Availability, in accordance with SLAs
• Manage and ensure monthly maintenance windows are effectively utilised in co-ordination with ENG managers and Architects
• Assist Cyber Security team in identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Mentoring and guiding the team members in engineering for Infra best practices – create and maintain DOs and DON’Ts and conduct trainings as may be necessary
• Manage system hardening in line with the standards

Essential Requirements:

What You Need/ You have a track record of:

• 7+ years of hands-on experience with DevOps in all the above areas or similar role
• Hands-on experience as Linux admin, AWS – Compute, Storage and networking administration, operations and support
• Hands-on experience with operations and support for Github, Jenkins, SonarQube, ELK, Monitoring tools including AWS cloud native tools
• Knowledge of Distributed systems and micro services architectures and ability to identify gaps in monolithic architecture and recommend improvements for better efficiency and reduce costs
• Experience working with config and operations for AWS API gateways, WAF, SSL certificates, R53 along with
• Knowledge about CI/CD practices, deployment patterns, and relevant tool along with understanding and keen sense of Quality 
• An understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform, Chef etc.
• Used to observability practices and tool for Monitoring, Metrics, Logging, Alerts & Tracing
• Knowledge about service discovery, networking security, multi-tenancy, database access, concurrency control, or cache consistency.
• Built distributed solutions for configuration, monitoring, and auto-mitigation of services.
• Working knowledge of RDS (MYSQL and Postgres) with knowledge of SQL, Redshift, SQS, SES, SNS, Kafka
• Technical skill to review, verify, and validate the scripts written earlier and fine-tune to be become more effective and efficient
• Strong communication and collaboration skills and be able to quantify objectively his/her observations/recommendations/findings
• Ability to cope with pressure and be able to manage expectations and priorities based on sound logic
• The ability and skill to articulate and communicate with senior leadership 
• Self-motivated, results driven individual, passionate about technology,  - independent and requires least management overhead

Personal Attributes:

• Good communicator and technically updated and sound and able to reason with Engineering team members as well as project and business team members to make a point effectively
• Good problem-solving abilities to tackle complex automation challenges effectively.
• Effective communication skills, adept at conveying ideas and collaborating with cross-functional teams.
• Proactive approach to driving innovation and process improvements in automation.
• Meticulous attention to detail and commitment to maintaining ambitious standards of quality and accuracy.