The ServiceNow Technical Consultant will analyze customer requirements, design and implement ServiceNow applications, provide technical guidance, and improve service delivery for clients.
Müller's Solutions is on the lookout for an experienced ServiceNow Technical Consultant to join our dynamic team. In this pivotal role, you will leverage your technical expertise to deliver high-quality ServiceNow solutions to our clients. You will work closely with stakeholders to understand their requirements and provide solutions that will enhance their operations.
Key Responsibilities:
- Conduct in-depth analysis of customer requirements and translate them into actionable ServiceNow technical solutions.
- Design, develop, and implement ServiceNow applications, ensuring they align with business needs.
- Provide technical guidance on ITSM processes and best practices to clients and internal teams.
- Assist in the integration of ServiceNow with other enterprise applications and services.
- Collaborate with developers and functional consultants to ensure a seamless implementation of solutions.
- Perform system administration tasks and manage application performance tuning.
- Stay informed about new ServiceNow features and industry trends to recommend improvements.
Requirements
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- Minimum 4 years of experience as a ServiceNow consultant or technical role.
- Strong experience with ServiceNow ITSM modules, including Incident, Problem, Change, and Service Catalog.
- Solid understanding of JavaScript, HTML, CSS, and other web technologies.
- Proficiency in configuring and customizing ServiceNow workflows and business rules.
- Experience with ServiceNow scripting and implementation of UI changes and Scripted REST APIs.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Excellent communication and interpersonal skills to liaise effectively with clients and technical teams.
Preferred Qualifications:
- ServiceNow Certifications in ITSM or related fields.
- Prior experience working in Agile project environments.
- Knowledge of integration technologies such as REST, SOAP, and JDBC.
- Familiarity with ITIL frameworks and processes.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Top Skills
CSS
HTML
JavaScript
Jdbc
Rest
Servicenow
Soap
Similar Jobs
Information Technology
The ServiceNow Technical Consultant will design, develop, and implement ServiceNow solutions, focusing on ITSM, HRSD, and ITOM modules, while providing technical leadership and supporting process improvements.
Top Skills:
AgileDevOpsGlide ApiHuman Resource Service DeliveryIt Operations ManagementIt Service ManagementItilJavaScriptServicenow
Information Technology
Lead the implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules while applying ITIL best practices, managing integrations, and mentoring teams.
Top Skills:
ItilServicenow HrsdServicenow ItomServicenow Itsm
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Manage insights and analytics for chocolate category, develop consumer-centric strategies, and provide actionable insights using advanced statistical techniques.
Top Skills:
AIExcelTableau
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
