Senior Technical Specialist

• Understand and become highly proficient in IP Based fixed access networks, Layer2 and Layer 3 protocols
• Perform architecture and design analysis for customer requirement
• Understand real-world Customer deployments and incorporate feedback into developed features.
• Work closely within and across team/DU and Product Management to jointly deliver high quality products and solutions.

NIFN2026 

• Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services. 
• Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives.
• Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.
• Shares initial ideas for professional direction of own organisational unit.
• Acts as a professional advisor and mentor for staff / workteam / taskforces.
• May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.
• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements.
• Manages Subcontracting / Partnership Manager.
• Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions.
• Plans technical requirements from customers’ needs. 
• Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering). 
• Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications. 
• Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).
• Applies and maintains quality standards. Participates in process and tools evolutions and improvements.
• Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration. 

• Bachelor’s or Master’s degree in Computer Science or related field with 8 to 10 yrs years of relevant experience in Product testing.
• Proficient in Python/ Pearl /Java with Datacomm/Networking/NMS Test experience
• Proficient in test strategy preparation, test planning, debugging and problem solving, automation of testcases
• Familiar with OO design is preferred
• Familiar with multi-core, multi-process, multi-thread programming
• Familiar with network protocol, L2/L3 packet forwarding is preferred