Senior Technical Consultant

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeWould you like to work for a rapidly growing international healthcare company and actively contribute to improving patients’ quality of life?
Do you bring the experience, clinical mindset and technical expertise required for a Senior Technical Consultant role?
If yes, we look forward to receiving your application and welcoming you into our recruitment process.
We are currently looking for a Senior Technical Consultant Neuromodulation responsible for sales and support activities within Central Switzerland.
In this position, you will actively shape and optimize customer-oriented processes with a strong focus on efficiency and quality. You will work closely with physicians, clinical staff and internal stakeholders and play a key role in further developing our Neuromodulation business.
Your time allocation will be approximately:60% clinical case support and aftercare for Essential Therapy Accounts and Neuro Key Accounts, 25% expansion and further development of Essential Therapy Accounts, 15% internal administrative and operational activities. Within the Neuromodulation business, you will be responsible for our therapies: DBS (Deep Brain Stimulation), SCS (Spinal Cord Stimulation), TDD (Targeted Drug Delivery).

Responsibilities may include the following and other duties may be assigned:

• Monitor and support surgical procedures in the field of neuromodulation on a regular basis, support programming of implants, device instruction and patient follow-up care in selected clinics, provide high-level technical and clinical expertise to physicians and medical staff
• Plan and coordinate dedicated customer support and implement strategic measures, support preparation and execution of new product introductions and product launches, increase awareness and appreciation of our therapy portfolio, ensuring sustainable and profitable growth
• Collaborate closely with Sales and Marketing, especially for customer events (trainings, workshops, symposia, education programs), implement software updates on programming devices and manage customer data using CRM tools (Salesforce Lightning)
• Cooperate with internal support teams on administrative and operational tasks, meet or exceed individual territory sales targets and support district sales objectives
• Prepare sales forecasts, quotations, contracts and track bill of material consumption

Required knowledge and experience

• Completed education or studies in a technical, medical or life-science related field
• Fluency in German and English (spoken and written)
• Willingness to travel approximately 75% of working time, including overnight stays
• Flexibility to work and travel within Central Switzerland
• Valid driving license
• Experience with CRM systems and tools for quotation and contract preparation
• Strong communication skills with a clear customer- and solution-oriented mindset, ability to work under pressure with a proactive, hands-on approach and sales affinity, high sense of responsibility, reliability and ownership, as well as strong collaboration skills combined with integrity and a friendly, confident personality

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Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here