Administer and configure Jira, JSM, Confluence, and Bitbucket across Cloud and Data Center. Design workflows, screens, schemes, permissions, and field configurations. Implement and troubleshoot Marketplace apps, build automation rules, create dashboards/reports, support migrations, collaborate with stakeholders and Agile teams, and produce technical documentation.
Company Description
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
Job Description- Total experience: 7.5+ years
- Strong hands-on experience in Jira Administration and Confluence Administration.
- Good understanding of Atlassian applications including Jira, Jira Service Management (JSM), Confluence, and Bitbucket.
- Experience in configuring and customizing workflows, screens, issue types, schemes, permissions, notifications, and field configurations.
- Hands-on experience with both Atlassian Cloud and Data Center (On-Premise) environments.
- Experience implementing and troubleshooting Atlassian Marketplace plugins and apps.
- Good knowledge of Jira and Confluence Automation capabilities.
- Strong experience in creating reports, dashboards, filters, and gadgets.
- Understanding of Agile methodologies, including Scrum and Kanban.
- Familiarity with Atlassian Intelligence (AI) and ROVO capabilities.
- Strong stakeholder management, communication, and problem-solving skills with the ability to work independently.
RESPONSIBILITIES:
- Administer, configure, and maintain Jira, Jira Service Management (JSM), Confluence, and Bitbucket environments.
- Design and implement customizations including workflows, screens, schemes, permissions, issue types, and field configurations based on business requirements.
- Work directly with customer stakeholders to gather requirements, provide solutions, and deliver enhancements independently.
- Configure, evaluate, and maintain Atlassian Marketplace plugins and third-party integrations.
- Develop and maintain automation rules for Jira and Confluence to improve operational efficiency.
- Create and maintain reports, dashboards, filters, and metrics to support business and project tracking.
- Support migration, implementation, administration, and troubleshooting across Cloud and On-Premise Atlassian environments.
- Collaborate with Agile teams and support Scrum and Kanban processes through effective tool configuration.
- Evaluate and implement Atlassian AI and ROVO capabilities to enhance productivity and knowledge management.
- Prepare technical documentation, provide user support, and ensure adherence to Atlassian administration best practices.
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Nagarro Gurugram, Haryana, IND Office
13, Sub. Major Laxmi Chand Rd, Maruti Udyog, Sector 18, Gurugram, Haryana, India, 122015
Nagarro Gurugram, Haryana, IND Office
13, Subedar Major Laxmi Chand Road, Udyog Vihar, Sector 18, Gurugram, India, 122015
Similar Jobs
Financial Services
Lead CLM product strategy and roadmap, drive discovery and launches, partner with Legal and Sourcing, operationalize AI-extracted contract metadata, and deliver analytics-ready datasets while ensuring scalability, reliability, and strong customer value.
Top Skills:
AIAribaContract Lifecycle Management (Clm)IcertisPrompt Engineering
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead a distributed design team to define and execute design vision for IT Services in Jira Service Management. Partner with product, engineering, research, and content to ship AI-enabled experiences, recruit and mentor designers, introduce AI-driven design practices, and drive multiple initiatives from idea to launch while communicating impact to leadership.
Top Skills:
AIJira Service ManagementRovo
Digital Media • Information Technology • News + Entertainment
Design, develop, and maintain microservices-based Python applications and RESTful APIs. Implement asynchronous processing, ensure test coverage and performance, support CI/CD and containerized deployments, mentor junior engineers, and collaborate with cross-functional teams to deliver scalable, reliable software.
Top Skills:
CeleryDjangoDjango Rest FrameworkDockerFastapiGitGitlabGitlab CiJenkinsKubernetesMongoDBNoSQLPostgresPythonRabbitMQRedisRestful ApisSQL
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
