Manage and customize Microsoft Dynamics 365 Finance and Operations environments, provide technical support, maintain deployments, and ensure system stability. Responsibilities include development, integrations, and security compliance.
We are seeking an experienced Senior D365 F&O Administrator & Developer responsible for the administration, customization, development, integration, and support of Microsoft Dynamics 365 Finance and Operations environments.
The role involves managing system environments, leading technical design, ensuring system stability, and delivering scalable solutions aligned with business requirements.
Essential Duties and Responsibilities
D365 F&O Administration
- Manage and maintain multiple environments (Dev, UAT, SIT, Prod).
- Administer users, roles, duties, and privileges (RBAC security).
- Manage deployments using Microsoft Dynamics Lifecycle Services (LCS).
- Monitor batch jobs, integrations, and system performance.
- Manage database refreshes and environment updates.
- Coordinate Microsoft updates and One Version releases.
- Maintain system health, backups, and disaster recovery planning.
- Workflows and power Automate required for Approval process creation and Automation
Functional & Technical Support
- Provide L2/L3 production support.
- Perform root cause analysis.
- Optimize performance (batch jobs, queries, indexing).
- Work closely with Finance, Supply Chain, and Business users.
- Configure Finance modules including General Ledger, Accounts Payable, and Accounts Receivable.
- Configure financial dimensions, account structures, and advanced rules
- Support bank reconciliation and payment processing
- Support daily financial operations including journal creation, posting, and voucher validation.\
- Support modules including:
- General Ledger (GL)
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Procurement & Sourcing
- Inventory Management
DevOps & Deployment
- Manage code repositories in Azure DevOps.
- Maintain CI/CD pipelines.
- Handle build and release management.
- Resolve build errors and deployment issues.
- Ensure proper branching and version control strategy.
Security & Compliance
- Design and implement role-based security.
- Conduct Segregation of Duties (SoD) analysis.
- Manage audit logs and compliance controls.
- Perform periodic user access reviews.
Development & Customization
- Design and develop customizations using:
- X++
- Extensions (no over layering)
- Chain of Command (CoC)
- Event handlers
- Develop:
- Tables, Forms, Classes, Data Entities
- SSRS reports
- Workflows
- Batch jobs
- Code review and enforce best practices.
- Prepare Technical Design Documents (TDD).
- Configure and manage workflow processes in Dynamics 365 Finance & Operations for business approvals such as vendor invoices, purchase orders, and journal approvals.
- Monitor and troubleshot workflow execution failures and approval issues.
- Configure email notifications and alerts within workflow processes.
- Implement workflow approvals and automated business processes using D365FO Workflow and Microsoft Power Automate, improving operational efficiency and reducing manual intervention.
Integration & Data Management
- Develop and maintain integrations using:
- OData
- REST APIs
- Custom services
- Data Management Framework (DMF)
- Integrate D365 F&O with:
- Banking systems
- Payroll systems
- Third-party applications
- Perform data migration activities and troubleshoot data issues.
- Integrate D365FO data with Microsoft Power Platform using connectors and APIs.
Education and Experience
- Bachelor’s degree in computer science / IT / Engineering
- Microsoft certifications preferred (MB-300, MB-500)
- Six (6) to ten (10) years total ERP experience
- Six (6)+ years’ experience in D365 F&O technical development
- Minimum four (4)+ years in D365 F&O
- Experience in at least two (2) years in end-to-end implementations
- Experience in support + enhancement projects
- Experience with SQL Server
- Experience with integrations and APIs
- Experience working with Microsoft Azure
- Experience in handling production environments.
- Experience mentoring junior developers, preffered
Skills, Knowledge and Abilities
- Strong expertise in X++
- Microsoft Power Platform integration and Power Automate flow design
- Strong knowledge of D365 architecture
- Strong troubleshooting skills
- Excellent communication
- Ability to lead technical discussions
Work Environment/Physical Demands
- While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for majority of the workday.
- This role requires that one can sit and regularly type on a keyboard majority of their workday.
- This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as in-coming and out-going communications via the computer and/ or mobile devices.
- The role necessitates the ability to listen and speak clearly to customers and other associates.
- The work environment is an open room with other associates and noise from others will be part of the regular workday
Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.
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