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About CloudOps Team:
CloudOps team is responsible for availability, reliability, performance, monitoring, emergency response, and capacity planning of Icertis SaaS applications and related services. CloudOps executes infra & access provisioning, upgrades, deployments, and change management to drive faster time to market. This team plays a critical role in building and executing the cloud strategy for the company, driving architectural improvements to enhance scalability and optimize overall cost.
Design, deploy, and manage Azure infrastructure using services such as:
Azure Virtual Machines, VM Scale Sets
Virtual Networks, NSGs, Azure Firewall, Load Balancers
Azure Storage Accounts, Backup, and Recovery
Implement high availability, scalability, and disaster recovery solutions in Azure
Monitor, troubleshoot, and optimize Azure resources for performance and cost
Manage IAM using Azure AD, RBAC, and security best practices
Deploy, manage, and support Azure Kubernetes Service (AKS) clusters
Configure Kubernetes networking, ingress controllers, and service meshes
Perform cluster upgrades, scaling, and troubleshooting
Implement Kubernetes security best practices (RBAC, secrets, network policies)
Monitoring & Operations
Implement monitoring using Azure Monitor, Log Analytics, Application Insights
Perform root cause analysis (RCA) for production issues
Participate in on-call support and incident management
Collaborate with application, security, and platform teams
Develop automation using PowerShell
Improve operational efficiency through scripting, runbooks, and scheduled tasks
Integrate automation with monitoring and alerting systems
Exposure to AIOps concepts such as predictive monitoring, anomaly detection, and automated remediation
Familiarity with Azure AI services or tools used for:
Intelligent monitoring
Capacity planning
Incident analysis
5–7 years of experience in Azure Cloud Infrastructure
Strong hands-on experience with Kubernetes / AKS
Good knowledge of Linux and Windows administration
Experience with networking concepts (DNS, TCP/IP, Load Balancing, Firewalls)
Working experience in scripting (PowerShell)
Understanding of Azure DevOps, GitHub Actions & AIOps concepts
Azure security and compliance best practices
Experience with monitoring, logging, and alerting tools
Azure certifications (AZ-104, AZ-305, or Kubernetes certifications)
Exposure to multi-tenant or enterprise-scale Azure environments
Soft Skills
Strong troubleshooting and analytical skills
Good communication and documentation skills
Ability to work independently and collaboratively with team members
Proactive and ownership-driven approach
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.
About the TeamWho we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.
