Senior SAP ICM Functional Consultant

Job Profile Summary:

We are seeking a highly skilled and experienced Senior SAP ICM Functional Consultant to join our team. The ideal candidate will have experience within the Financial Services industry and demonstrate a strong understanding of SAP Incentive and Commission Management (ICM) functional processes, with the ability to read and debug ABAP code to support root-cause analysis and collaborate effectively with technical teams.

Deep functional expertise in Remuneration Type and Settlement Type determination is essential, along with strong analytical and problem-solving skills to resolve complex commission and incentive calculation issues.

This role requires excellent communication skills and working well in a fast-paced, collaborative Agile environment.

Key responsibilities

• ICM Configuration & Design – Configure and maintain SAP ICM components, with particular focus on accurate Remuneration Type and Settlement Type determination, ensuring commission and incentive calculations align with business rules. Apply a good understanding of versioned customizing, calculation procedures, and condition records to maintain and troubleshoot ICM configuration effectively.
• Functional Analysis – Gather and translate business requirements from Sales, Finance, and Commission teams into functional specifications for SAP ICM solutions.
• Issue Diagnosis & Debugging – Read and debug ABAP code within ICM-related programs, BAdIs, and enhancements to identify root causes of calculation, settlement, or determination issues, and work with developers to implement fixes.
• Financial Industry Focus – Apply expertise in financial systems and related SAP modules (FI, CO, HR/PD-ORG) to support business processes and improve commission reporting, data processing, and analysis.
• Problem Solving – Apply strong analytical and problem-solving skills to investigate discrepancies in remuneration and settlement outcomes, proposing practical and sustainable solutions.
• Testing and Quality Assurance – Conduct thorough functional testing, including Remuneration and Settlement Type scenarios, to validate configuration changes and custom developments.
• Documentation – Create comprehensive functional documentation, including configuration guides, process flows, test scripts, and user guides for ICM solutions.
• Solution Design – Work with technical teams to gather requirements, provide functional insight, and deliver solutions that meet business needs while aligning with SAP best practices.
• System Integration – Collaborate with cross-functional teams to ensure SAP ICM processes integrate seamlessly with other business applications and systems.
• Continuous Improvement – Identify opportunities to optimize existing ICM configurations and processes for efficiency, accuracy, and scalability.
• Collaboration – Work effectively with cross-functional teams, including developers, business analysts, and stakeholders, to understand business needs and provide functional solutions.
• Mentoring – Guide junior consultants and provide expertise and leadership on key ICM projects.

Additional Job Description

• Bachelor’s degree in Computer Science, Information Systems, or a relevant field (or equivalent work experience).
• Minimum 8 years of experience as an SAP ICM Functional Consultant, with a focus on financial systems.
• Proven, hands-on expertise in Remuneration Type and Settlement Type determination within SAP ICM, including configuration and troubleshooting of related rules and processes. Good understanding of versioned customizing, calculation procedures, and condition records.
• Ability to read and debug ABAP code to diagnose issues and support developers in implementing solutions.
• Strong problem-solving and analytical skills, with a methodical approach to investigating and resolving complex commission and incentive calculation issues.
• Extensive functional experience in SAP ICM, with exposure to related modules such as FI/CO being highly advantageous.
• Solid understanding of SAP integration technologies (IDocs, RFC, OData and Web Services) as they relate to ICM data flows.
• Strong verbal and written communication skills to interact effectively with cross-functional teams.
• Excellent time management and organizational skills, capable of managing multiple priorities effectively.
• Experience working in Agile environments and using agile methodologies for delivery.
•  

Day-to-Day Tasks

• Design Review – Review functional and technical designs for ICM developments to ensure accuracy, completeness, and alignment with business requirements and best practices.
• Test Case Review – Review test cases and test scripts prepared by the team to ensure adequate coverage of Remuneration Type, Settlement Type, and other ICM scenarios.
• Production Support – Provide ongoing production support, including incident analysis and guidance on work requests raised by the business.

Master Data Queries – Respond to and resolve queries relating to ICM master data, ensuring data accuracy and consistency across commission and incentive processes).

About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.