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Tide

Senior Quality Control Analyst

Posted 2 Days Ago
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In-Office
2 Locations
Mid level
Easy Apply
In-Office
2 Locations
Mid level
As a Senior Quality Control Analyst, you will ensure effective business controls through testing, validation, and collaboration with teams to enhance compliance and quality assurance.
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ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts:

  • Tide is available for UK, Indian, German and French SMEs
  • Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
  • Over $300 million raised in funding
  • Over 2,500 Tideans globally - we’re diversity champions!
  • We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE

As a Senior Quality Control Analyst, you will join our community of practices where your input on how to improve processes and maintain high quality will be highly valued. We offer an exceptional opportunity to make a real difference in a rapidly expanding company, and we will encourage you to outgrow your initial responsibilities as our teams expand. You will operate within the Risk and Compliance Support team as the second line of defense.

Some of the things you’ll be doing:

  • Conducting independent testing and validation of new and existing business controls to ensure they are adequate and effective.
  • Performing deep-dive checks on complex systems such as the risk engine, transaction monitoring, or credit decisioning frameworks.
  • Providing crucial assurance that the controls in place are fit for purpose, delivering business value, and operating accurately.
  • Collaborating closely with a variety of teams in both 1LOD and 2LOD to rectify any issues or control gaps identified during testing.
  • Ensuring that all controls are adherent to the internal policy practices defined within the company.
  • Preparing detailed reports that document the analyses performed, the results of effectiveness testing, and any identified issues or recommendations.
  • Developing and maintaining testing packages and automation tools to standardise the quality control process.
WHAT WE ARE LOOKING FOR
  • You have 3+ years of experience in regulatory compliance, risk management, or internal audit across the three lines of defense.
  • You have experience interpreting texts from laws or regulations (such as the UK FCA or PRA Handbooks) and mapping those obligations to existing controls.
  • You have a deep knowledge of best-practice regulatory compliance controls and an interest in deepening your expertise in this field.
  • You are results-driven and pragmatic, with a meticulous attention to detail when reviewing deliverables and documenting governance structures.
  • You have an understanding of risk management, specifically regarding financial crime and credit risk.
  • You are a self-starter who can identify opportunities for improved adherence to company standards and regulatory requirements.
  • You are collaborative and able to provide constructive feedback to team members and stakeholders while managing competing objectives.You have experience working for a Fintech or FCA regulated business.
WHAT YOU’LL GET IN RETURN
  • Competitive salary 
  • Self & Family Health Insurance
  • Term & Life Insurance
  • OPD Benefits
  • Mental wellbeing through Plumm
  • Learning & Development Budget
  • WFH Setup allowance
  • 25 Annual leaves
  • Family & Friendly Leaves
TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.


At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 
Disclaimer
 
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
  • Tide does not charge any fees at any stage of the recruitment process.
  • All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
  • Communication from Tide will only come from an official @tide.co email address.
  • Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [email protected]
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.


Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Top Skills

Compliance Controls
Regulatory Compliance
Risk Management
HQ

Tide New Delhi, Delhi, IND Office

5th floor, E3/15, Block E 3, Jhandewalan Extension, Jhandewalan, New Delhi, Delhi, India, 110005

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