Procurement Operations Analyst

What Will You Do:

• Address and resolve any invoicing issues, ensuring discrepancies are cleared efficiently, and liaise with the Finance team and vendors to ensure timely and accurate payment processing
• Assist in managing the end-to-end procurement process, including creating and processing purchase orders, ensuring accuracy, and maintaining vendor records while supporting the team in coordinating for timely procurement
• Maintain and update critical procurement data such as the vendor database, requirements tracker, purchase order tracker, and contracts repository 
• Support contract management by ensuring contracts are properly filed and updated in the contract repository and facilitate the coordination of vendor registration documents between vendors and the Accounting team
• Handle and manage the procurement of low-value or non-complex items, ensuring that these smaller purchases are processed efficiently and in compliance with procurement policies.
• Offer ongoing support to internal teams and stakeholders on the P2P system, ensuring users are appropriately trained and have a clear understanding of how to submit and track procurement requests, troubleshoot minor system issues and escalate more complex problems as needed
• Act as a point of contact for internal stakeholders, answering procurement-related queries and ensuring smooth communication between departments, e.g., Accounting, FP&A, and IT for timely procurement fulfilment
• Assist with generating regular procurement reports on spend, purchase orders, and supplier performance. Track key metrics and help prepare reports for internal stakeholders.

What You'll Bring:

• A bachelor’s degree in business operations, supply chain management, science, or a related field is highly preferred.
• 3+ years of experience in procurement operations or supply chain management, ideally in a SaaS or tech-driven environment
• Strong organizational skills and a keen eye for detail in managing procurement records, vendor databases, contracts, and reporting
• Excellent verbal and written communication skills to effectively liaise with vendors and internal teams.
• Ability to prioritize and manage multiple tasks, ensuring timely completion without compromising quality
• Ability to identify and resolve minor issues in procurement processes, invoicing, and system functionality while escalating complex problems when necessary