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Job Title: Senior Manager, Media Operations
Just Global:
At Just Global we live and breathe B2B and believe in igniting B2B relationships. Our independent, global team actively engages with clients to put our deep technical knowledge and unique perspectives of markets and buying processes to work. We maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and drive reoccurring revenue. We are the heart of B2B.
What you are accountable for:
The Senior Manager, Media Operations is accountable for managing all aspects of the media operations process and workflow. Working in close collaboration with numerous functions, including but not limited to: Finance, Analytics, Client Services and Media leads. This role ensures operational excellence in campaign execution, financial tracking, and process development while acting as a strategic leader and manager within the Media Operations function.
In addition to managing campaign operations, the Senior Manager plays a critical role in building out and enhancing scalable processes in partnership with the VP, Media Operations and cross-functional stakeholders. This role is responsible for ensuring that media operations drives efficiency, improves accuracy in financial reconciliation, and ensures alignment between cross-functional teams to enable media teams to focus on strategy and performance.
What you are responsible for:
- Ensure operational efficiency by defining and maintaining standardized workflows across Media Operations, Finance, and Analytics to support seamless campaign execution.
- Support media plan activation management in close collaboration with Media.
- Manage budget pacing and financial oversight, tracking spend across channels for a select number of accounts, making proactive optimization recommendations, and ensuring alignment with Media, Finance, and Analytics.
- Own vendor partner invoice management, streamlining invoice review and approval processes, acting as the liaison between Finance, Media and vendor partners.
- Oversee monthly actualizations and campaign reconciliation, ensuring timely and accurate spend tracking in collaboration with Finance, Media, and Client Services.
- Proactively identify operational bottlenecks and in partnership with VP, Global Media Operations, implement scalable solutions to enhance efficiency across financial and media workflows.
- Drive adoption of standardized processes across teams and regions.
- Support process audits and data quality initiatives to maintain system accuracy.
- Provide feedback to leadership on trends and gaps observed across operational workflows.
- Exhibit the ability to anticipate and solve problems.
- Directly manage and develop Media Operations team members, providing coaching and career guidance.
- Help train and support new Media Operations teammates, reinforcing best practices with financial processes, pacing methodologies, and reconciliation workflows to improve execution quality.
What you’ll bring [knowledge, skills, and/or experience]:
Knowledge
- Agency knowledge
- B2B Marketing – Client Knowledge
- B2B Marketing – Industry
- B2B Marketing – Media Activation
- B2B Marketing – Media Planning
- B2B Marketing – Media Strategy
- B2B Marketing – Strategy
- B2B Marketing – Vendor landscape
- Campaign trafficking/tagging
Skills
- Active listening
- Challenge mediocrity
- Commercially astute
- Eye for detail
- Organized
- Other platforms: Asana, Basis, Nexelus
- People management
- Prioritizing
- Problem-solving
- Solutions oriented
- Stakeholder management
- Upwards management
Experience
- 5+ years in a digital marketing environment, agency and/or client experience
- 5+ years of working in a collaborative team environment
What it means to work at Just Global…
Being a Just teammate means working in alignment with our Values…
Cultivate Relationships
- Build rapport first.
- Put yourself in their shoes.
- Assume positive intent. Give others the benefit of the doubt.
Be One Team
- Collaborate.
- Be the guardian of each other’s reputation.
- Have each other’s back. Help each other out.
Strive for Brilliance
- Create work you can be proud of.
- Remain open and curious.
- Improve your work. Improve yourself.
And in return you can expect…
- You will be seen, heard, and included as a whole human being
- Your contribution will be valued, rewarded, and recognized
- You will develop deep and meaningful relationships that could last a lifetime
- You will have leaders who are worth following
- You will have the opportunity to develop yourself and your craft
- You will have a meaningful chapter in your career path
Compensation Philosophy:
At Just Global, you will have the flexibility to work and live from anywhere in your home country, as long as it works for your client(s), your team, and you. This flexible working policy aims to attract and retain individuals who have a focus on performance, an aptitude towards learning, and a desire to live by our agency’s behaviors and values. Our compensation philosophy is commensurate with the type of teammates we are seeking to join us.
We use various market and data-driven salary sources to determine a salary range for each role. Your salary is based upon the skills and experience you bring along with the salary range established for your role. This will be discussed with you at the appropriate stage in the recruitment process. The goal is to ensure that Just Global teammates have salaries that are highly competitive, regardless of where they live. In addition to your base salary and our flexible working policy, you will enjoy market-leading employment benefits that support you as whole human being. You will also have the opportunity to participate in a discretionary non-contractual profit share, which is based on company performance, because when we succeed as a company, we all get to share in that success.
