Senior Manager - Financial Crime Compliance

Company:Marsh

Description:

Role Title:

Senior Manager – Financial Crime Compliance (FCC)

Location

Mumbai, India

Function

Financial Crime Compliance

Role Purpose

We are seeking a high-caliber Senior Manager to join our team in a role focused on Financial Crime Compliance (FCC) Operations, Transformation and internal Consulting. This position will play a key role in managing day-to-day delivery, driving strategic and operational improvements across FCC programs, with relevance to Sanctions and Customer Due Diligence (CDD / KYC).

The role requires a strong blend of FCC Operations management, domain expertise, transformation delivery, and consulting capability. The successful candidate will partner with business, FCC compliance, operations, and leadership stakeholders to assess current-state processes, identify control and operating model enhancements, and deliver sustainable change across FCC frameworks.

This is an excellent opportunity for a candidate who can combine subject matter knowledge with structured problem-solving, stakeholder engagement, and program execution to strengthen FCC risk management and improve business outcomes.

Key Responsibilities

• Deliver consistent, timely, and high-quality CDD reviews and screening outcomes aligned to AML policy and regulatory expectations.
• Own team performance, capacity planning, and quality frameworks to meet service levels and risk/control standards.
• Ensure audit-ready operations through robust documentation, governance, and issue remediation.
• Develop and retain talent through coaching, performance management, and succession planning.
• Act as the primary point of accountability for AML operations stakeholders (Compliance, Risk, Business, and Regional/Global partners).
• Provide accurate management information (MI): volumes, aging, SLA performance, quality trends, themes/typologies, and capacity metrics.
• Lead governance forums, escalate risks/issues appropriately, and ensure clear decision logs and actions tracking.
• Lead and support FCC transformation initiatives across key areas such as Sanctions, CDD / KYC, onboarding, Risk assessments, screening, periodic review, escalation, and governance
• Support governance forums, audits (if applicable), internal reviews, and regulatory response activity, where required.
• Contribute to the development of FCC transformation best practices, methodologies, and reusable consulting approaches.
• Coach and support junior team members while fostering collaboration, accountability, and delivery excellence.

Required Qualifications and Experience

• Bachelor’s degree in Business, Finance, Risk, Compliance, Law, Economics, or a related discipline.
• Relevant professional experience in Financial Crime Compliance, with strong exposure to Sanctions and CDD / KYC with demonstrated leadership experience.
• Strong understanding of FCC risk management principles, including sanctions screening, due diligence, customer risk assessment, control frameworks, and governance.
• Proven ability to assess complex processes, identify improvement opportunities, and support implementation of change initiatives.
• Experience working with multiple stakeholders across compliance, business, operations, and leadership teams.
• Excellent written and verbal communication skills, including the ability to prepare clear, senior-management-ready documentation and presentations.

Preferred Qualifications

• Experience in financial services, insurance, banking, consulting, or other regulated industries .
• Broader knowledge of FCC topics such as KYC, CDD, EDD, sanctions, transaction monitoring, screening controls, and financial crime risk governance.
• Familiarity with data-driven analysis, MI reporting, workflow tools, and process automation opportunities in compliance environments.
• Professional certifications in AML / FCC / Compliance / Risk / Project Management would be advantageous.

Internal Posting Summary

We are hiring a Senior Manager – Financial Crime Compliance to support operations and strategic initiatives across Financial Crime Compliance, with emphasis on Sanctions and CDD/KYC . This role is ideal for a candidate with strong FCC subject matter expertise and proven experience in transformation and consulting. The individual will help assess, design, and deliver improvements to FCC processes, controls, and operating models while partnering closely with cross-functional stakeholders.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.