Manage projects in non-voice BPO, finance & accounting processes, overseeing teams and ensuring effective client management and SLA/KPI controls.
Education Mandatory: Graduate in Management with Commerce Background Desirable: M Com, CA OR CA (Intermediate) MBA Finance Experience 10-14 years of experience in Project Management in the non-voice BPO industry and preferably in Finance & Accounting process. Should have handled teams of sizes ranging from 5 to 50, with TL’s & PL/AM’s reporting into him/her Technical Competencies: (Job related) Knowledge of Accounts basic and Fundamentals Strong domain knowledge in at least 2 of the 3 towers of FAO: AP/AR/GL Knowledge of all applications used in the process Should create a baseline documents for referencing future projects Should have worked extensively on MS Office Should possess ERP knowledge SLA/KPI controls Strong customer management skills + internal stakeholders Soft Skills: (Job related) Excellent Communication & Interpersonal skills Effective client management Excellent People Management skills Excellent Analytical skills
Top Skills
Erp
MS Office
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Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
