Partner with Customer Success leaders to prepare annual budgets and quarterly forecasts, analyze month-end global department expenses, prepare journal entries, and produce variance analysis and KPIs. Provide analytical support for expense decisions, perform ad-hoc financial analyses, and drive process improvements across Customer Success.
Job Description
Essential Functions:
- Partner with the Customer Success business leaders to prepare the annual expense budget and quarterly expense forecasts
- Analyze month end department expense results for the global departments and prepare appropriate journal entries to ensure expenses are recorded properly.
- Provide objective analytical support to influence and reinforce expense decisions.
- Prepare month end variance explanations and analysis for monthly reporting & KPIs.
- Continuously look for opportunities to improve existing processes and procedures.
- Perform ad-hoc financial analysis as needed and seek out and create new opportunities for further analysis across Customer Success.
Knowledge, Skills, and Abilities:
- Strong qualitative and quantitative skills, with demonstrated experience using data to drive decision making.
- Prior experience working with tight deadlines and demonstrated responsibility for accuracy and timeliness for work performed.
- A team player with the ability to work independently as well as cross-functionally.
- Strong written and verbal communication and presentation skills. Must be able to convey information to all levels of the organization in a clear, focused, and concise manner.
- Excellent Microsoft Excel experience required; SAC & SAP experience is a plus.
- Process improvement focus.
Minimum education and work experience required:
- A Bachelor’s Degree in either Finance or Accounting is required. Professional accounting qualification preferred.
- 4+ years of Commercial Finance/FP&A experience preferred.
- Experience supporting global expense planning preferred.
- Good spoken and written English skills
Similar Jobs
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead Ericsson Antenna System’s Asia business, owning regional strategy, sales, business development, customer partnerships, and profit and loss. The role manages antenna and filter product lines, establishes strategic customer relationships, collaborates with market-area organizations, and directs annual business planning and target setting. Success requires telecommunications expertise, international leadership, large-account management, customer-facing experience, strong business acumen, and the ability to lead culturally diverse teams.
Top Skills:
Ericsson Antenna SystemMobile Communication AntennasRf FiltersTelecommunications
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Leads APAC merchant risk operations for payments, owning team performance, service levels, quality, fraud and chargeback metrics, investigations, monitoring, and escalation workflows. Partners with Legal, Risk, Compliance, Product, and Engineering to implement controls and improve risk tooling. Drives automation and AI adoption, manages senior staff across locations, influences stakeholders, and ensures portfolio risk aligns with enterprise risk appetite.
Top Skills:
AIAi/MlAnalytics DashboardsCase Management SystemsData ToolsLlmsRules Engines
Information Technology • Software • Financial Services • Quantitative Trading
Software Engineers at Citadel develop, maintain, and support high-performance trading platforms, focusing on custom software solutions and system stability.
Top Skills:
C++
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.



