Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
What you'll be doing
Key Responsibilities:
- We're looking for a seasoned Nutanix expert to design, implement, and manage our Nutanix infrastructure. The ideal candidate will have in-depth knowledge of Nutanix AOS, AHV, and Prism, as well as experience with virtualization, storage, and cloud technologies.
- Design, implement, and manage Nutanix clusters for mission-critical applications.
- Configure and optimize Nutanix AOS, AHV, and Prism.
- Ensure high availability, scalability, and performance
- Troubleshoot complex issues and perform root cause analysis
- Collaborate with cross-functional teams for infrastructure planning and deployment
- Develop and maintain documentation for Nutanix infrastructure
- Stay current with Nutanix updates, releases, and best practices
- Mentor junior engineers and provide technical guidance
- Required Experience:
- Moderate level of relevant managed services experience.
- 4 yrs - 7 yrs. (For L2) of experience with Nutanix AOS, AHV, and Prism
- In-depth knowledge of virtualization (VMware, Hyper-V)
- Experience with storage technologies (SAN, NAS, Object Storage)
- Strong understanding of cloud technologies (AWS, Azure, Google Cloud)
- Excellent troubleshooting and problem-solving skills
- Strong communication and collaboration skills
- Nutanix certifications (NCP, NCSE) preferred.
Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
