Lead customer journey mapping and gather, analyze, and document business and user requirements for a financial services client. Translate needs into functional requirements, align CRM and Martech teams with business objectives, and support workshops, stakeholder interviews, and documentation throughout a 4-month engagement.
About Octopus by RTG
Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.
Key Responsibilities- Lead and support customer journey mapping exercises for a financial services client.
- Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
- Translate business needs into clear functional requirements and actionable insights.
- Work closely with CRM and Martech teams to align business objectives with technical capabilities.
- Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.
Requirements
Experience
- 5–7 years of solid, relevant experience as a Business Analyst.
Industry Knowledge
- Strong familiarity with the financial services industry.
Technical Exposure
- Hands-on experience working with CRM and Martech platforms.
Soft Skills
- Proactive, collaborative, and approachable.
- Strong stakeholder management and communication skills.
- Ability to work effectively in fast-paced, client-facing environments.
Similar Jobs
Artificial Intelligence • Productivity • Software • Automation
Leads Zapier’s India entity as statutory Board Director and General Manager. Owns local operations, governance, legal, tax, audit, transfer pricing, regulatory compliance, risk management, vendor relationships, and people decisions. Serves as the bridge between India-based teams and global leadership, translating strategy into execution and establishing operating rhythms for a fully remote workforce. Partners with Deloitte, HR, finance, auditors, regulators, and global executives while overseeing hiring, performance, compensation, employee relations, and compliance with Indian labor requirements.
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Leads industrial engineering for semiconductor assembly and test manufacturing, including capacity and resource planning, labor optimization, operational excellence, cost reduction, manufacturing analytics, and factory systems. Develops capacity models, staffing standards, dashboards, and automation initiatives while supporting budgets and capital planning. Builds and mentors an industrial engineering team and collaborates globally to standardize manufacturing practices and improve efficiency, utilization, cycle time, and cost performance.
Top Skills:
Advanced AnalyticsAIManufacturing SimulationMesExcelPower BISQLTableau
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead Ericsson Antenna System’s Asia business, owning regional strategy, sales, business development, customer partnerships, and profit and loss. The role manages antenna and filter product lines, establishes strategic customer relationships, collaborates with market-area organizations, and directs annual business planning and target setting. Success requires telecommunications expertise, international leadership, large-account management, customer-facing experience, strong business acumen, and the ability to lead culturally diverse teams.
Top Skills:
Ericsson Antenna SystemMobile Communication AntennasRf FiltersTelecommunications
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
