It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.
We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇
First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:
Mews is hiring a Senior GTM Strategy and Operations Specialist to work across the RevOps organization, with a specific focus on Commercial and Customer Success financial planning, cross-functional strategic projects and process evaluation and optimization across all Go-to-Market teams.
- Preferred location: New York, but we will also consider candidates located in any of the other eligible states.
- To be eligible for this position, you must be based in one of the following US states: Florida, Georgia, Massachusetts, New Jersey, New York, North Carolina, Ohio, South Carolina, Vermont, Virginia.
- Be a Swiss-army knife across the RevOps organization, which may include work on pipeline generation strategies, territory/segment design, quota modeling and coverage, GTM forecasting (tops down and bottoms up), compensation design, enablement, reporting and analytics and pricing and packaging strategies
- Build and maintain the bottoms up RevOps revenue model that models Mews' GTM engine at a granular level (by region, by segment, by lead source) across pipeline and signed revenue; the monthly cohort waterfall of onboarding to activated SaaS and payments revenue; whitespace analysis and SAM analysis for cross-sell and upsell initiatives
- Independently refines revenue model assumptions based on analysis of historical data, discussions with GTM stakeholders (Marketing, Sales and CS) and assumptions of future trends to recommend build targets to recommend to GTM leadership
- Act as the subject master expert for all GTM financial targets
- Be responsible for analysis and creation of the GTM Quarterly Business Review (QBR) creation and GTM board reporting which includes reporting on key territories (e.g. USA, DACH, France, UK&IE, Spain, etc.), product level detail (PMS, RMS, POS. Events, Housekeeping) and any trends across areas such as pipeline generation, promotions, attach rates, MQL conversion rates, win rates, activation speed, time-to-payments, support initiatives, and many others
- Build out a streamlined monthly reporting cadence for GTM that highlights progress against key targets across regions and products listed above
- Assist on large multi-quarter cross-functional RevOps projects (e.g., re-contracting initiatives, building out LTV, CAC and CAC payback tracking at a more granular level, multi-product selling)
- Help build a world-class RevOps/GTM Strategy & Ops function, and help stand up / scale other functions as needed
- Lean into your superpowers to maximize impact across all Go-To-Market
- 3+ years of experience in B2B startups and/or investment banking, consulting, or investing (PE / hedge fund / VC).
- Preferred: GTM or operations experience in a startup environment.
- Exceptional work ethic and throughput, rapid learning ability, strong attention to detail, high ownership, and a clear bias for action.
- High integrity: acts ethically, builds trust, and consistently follows through.
- Strong interest in becoming an expert in Operations and/or GTM within B2B startup environments.
- Seeking a career-defining role with meaningful responsibility and strong opportunities for personal and professional growth.
Did you know Mews was named Best PMS of 2025 - for the second year in a row - and twice recognized as a Best Place to Work in Hotel Tech?
That success is powered by our incredible people and supported by the benefits that help them thrive.
🌍 Global benefitsNo matter where you’re based, you’ll enjoy:
Participation in our company share program
Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
Unlimited paid holiday (yes, really)
Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy.
Relocation options available after 1 year
- Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself
Flexible, hybrid working options
One-off home office setup budget to make your workspace your own
Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in avaliable)
We also tailor benefits to each location - from regional healthcare coverage to team events, socials, and other perks that make Mews life special wherever you are.
Because at Mews, growth, balance, and belonging aren't just words, they're how we work.
We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.
Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.
From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.
Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.
Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.
That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.
Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.
To get more of an idea what life at Mews is like, check out our Instagram 📸.
We’re guided by our five key values; if you see yourself in them, it’s time to get in touch.
We’re an equal opportunities employer. To reimagine the art of hospitality, we need teams that represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. We embrace different perspectives, encourage trying new things and want everyone to feel safe bringing their authentic self to work. If this sounds like you and you’re ready to join a global, innovative and exciting community, we’d love to hear from you.
One very important note: don’t hold back. Even if you don’t meet 100% of the criteria listed in this job description, we still encourage you to apply. We believe everyone should have equal access to opportunities and we’re committed to providing an inclusive experience, so please let us know if there’s anything we can do to support you during the application process. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We can’t wait to hear from you.
🤖 AI and Hiring at MewsAt Mews, we believe AI enhances our work but should not replace what humanises it and makes it individually ours. We see AI as a tool to support research, generate ideas, and drive efficiency, but creativity, critical thinking, and opinions differentiate us. As you apply, feel free to use AI to help structure your thoughts — but ensure your application and conversations with us, reflect your personal opinions, capabilities and experience. We’re building an AI-enabled workforce, and that starts with people who think independently and bring fresh ideas to the table. Because at Mews, making work more human is the ultimate goal.
