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Senior Application Specialist - Delhi

Posted 3 Days Ago
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In-Office
New Delhi, Delhi, IND
Senior level
In-Office
New Delhi, Delhi, IND
Senior level
The Senior Application Specialist provides on-site application training, troubleshooting of diagnostic instruments, technical demonstrations, and pre/post-sales support for customers, enhancing client satisfaction.
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Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Senior Application Specialist is responsible for:

  • Provide an on-site application training to clients and on-site troubleshooting of Diagnostic instruments and assays and performs on -site instruments and product validations
  • Performs technical presentations to prospective customers
  • Technical demonstration and technical positioning of Diagnostic products.
  • Conducting Scientific marketing activities, Workshops, Technical meets, and other customer engagement activities.
  • Pre-sales and post-sales support for sales team in terms of technical information, competitive information, and technical discussions with the prospects and work closely with product management, sales and service teams.

This position reports to the Regional Application Manager – North1 and is part of the North Application team located in Delhi and will be working remotely to support the area of Delhi NCR and some part of UP & Haryana.

In this role, you will have the opportunity to:

  • Grow along with a leading IVD segment organization
  • Provide onsite Application support for our instruments which will lead to advancing healthcare and patient supports
  • Provide immediate support to achieve client delight
  • Ability to interact with our team of service professionals and other cross functions which are very critical for the role.

The essential requirements of the job include

  • Education - Bachelor’s degree in science or bachelor’s degree in MLT
  • Experience along with Background and functional Knowledge - Four+ years experience as a field application specialist in IVD industry and Medical Technologist with 4-5 years experience within a hospital-based laboratory.
  • Problem Solving Skills - Can logically resolve or troubleshoot in times of crisis and leverage expert help
  • Must have good planning and customer relationship skills.
  • Knowledge of laboratory workflow and information systems.

Travel Requirements:

  • Ability to travel – 35-40% travel, overnight, within territory or other locations

It would be a plus if you also possess previous experience in:

  • Can independently handle 1 or more product groups (example: Immunoassay Analyzer, Hematology Analyzer or Chemistry Analyzer) with prompt expert support.
  • Able to identify application vs. service issues and collaborate to resolve ability to priorities customer needs.
  • Ability to coordinate and collaborate with other functions to achieve client delight.

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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