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SOTI

Senior Analyst, Sales Operations

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SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Key Responsibilities:

Deal Desk Accountabilities

  • Manage daily Deal Desk activities to review deal economics, commercial terms and conditions, operational requirements, and evaluate non-standard pricing and commercial requests
  • Maintain SOTI Deal Desk framework for pricing guidance, commercial framework, escalations, and rules of engagement
  • Collaborate with the sales teams to assess any ad hoc or exceptional deals requiring additional customer/partner analysis, and to validate an appropriate business case for pricing escalations.
  • Assist with coordination and approval of Salesforce inquiries and quote adjustments.

Reporting & Analytics

  • Provide analysis across pricing and deal structure trends across the region, revenue streams and product sets to advise on future go to market initiatives.
  • Provide analysis on approval and rejection rates, identify inefficiencies in sales operations process to drive continuous improvement throughout the sales cycle.
  • Deliver ad-hoc reporting and analysis as required.

Data Governance

  • Ensure Data governance is carried through sales cycle applying appropriate SOTI framework.
  • Review Data integrity around partner accounts and review account creations to ensure validity.

Sales Compensation

  • Assist Sales compensation team in resolving request for relief queries and transactions
  • Review Data integrity around roles and hierarchy

Desired Skills, Education & Experience:

  • 3+ years of Business/ Sales Operations / Reporting experience
  • Knowledge of SAAS environment advantageous
  • 3+ years experience supporting a sales deal desk
  • Salesforce power user (Reports, Dashboards etc.)
  • Proactive solution finder
  • Detail and process oriented
  • Great communicator
  • Works well in a fast paced, entrepreneurial environment 
  • Great time management skills with a focus on prioritization
  • Collaborative team player
  • University degree in Business/Finance/Accounting (or relevant experience)

This role is 100% remote and requires the successful candidate to work during standard office hours in the IST TIME Zone (GMT +5:30 hrs)

There will periods where the successful candidate will require overlap with GMT-5 (Americas Eastern) and GMT 0 (London UK).

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If you want to bring your ideas to life, apply at SOTI today.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

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