Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.
We are seeking a highly motivated and detail-oriented B30 Senior Analyst to join the Sales Enablement and Pricing Transformation (SPT) team within Global Commercial Services (GCS). This role plays a critical part in supporting Sales & Account Development (AD) organizations across global markets, driving strong data governance and process control to ensure high standards of data integrity underpinning sales performance and reporting.
ResponsibilitiesKey responsibilities include end-to-end ownership of Pricing Governance and Pricing Tools and Analytics driving strategic decisions of pricing strategies across regions and segments. The role also involves data management and transformation into meaningful insights and dashboards.
- Own and manage Pricing Tools – Online tools like P2C, Offline tools like US PIM and Intl Velocity.
- Lead data management and dashboarding of above mentioned tools for US and Intl Pricing Review Teams.
- Execute and enhance Pricing Governance processes including accuracy and efficiency in managing variable and target margins for Sales Incentive in SalesForce for Opportunity IDs in stage 7 and above.
- Conduct periodic audits and validations of variable and target margin for Sales Incentive to ensure ongoing compliance with governance standards.
- Drive process control and standardization across regions to reduce errors and improve operational efficiency.
- Handle multiple BAU data management process automations with monthly and quarterly frequencies.
- Contribute to initiatives focused on strengthening data governance, improving processes, and enhancing operational effectiveness.
- Handle ad-hoc requests with a strong focus on problem-solving, data accuracy, and process adherence.
- Demonstrate ownership and informal leadership by driving best practices, improving controls, and contributing to a high-performance team environment.
The ideal candidate will have:
- Strong focus on data accuracy, integrity, and governance principles.
- Proficiency in Excel, SQL, Python and Tableau; experience with use of AI capabilities in process enhancement is an advantage.
- Experience with CRM/data systems (SalesForce with exposure to Archer and PRSA Management for data governance and process control preferred).
- Prior experience in Data Analysis and visualization is preferred
- Ability to manage high-volume operational workflows with a high degree of precision and ownership.
- Structured, process-oriented mindset with emphasis on standardization and control.
- Strong stakeholder management and communication skills across global, cross-functional teams.
- Ability to work independently, manage ambiguity, and operate effectively in a fast-paced environment.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
American Express New Delhi, Delhi, IND Office
7th Floor, Metropolitan, MGF Saket Driveway, Saket District Centre, Sector 6, Pushp Vihar, New Delhi, Delhi, India, 110017
American Express Gurugram, Haryana, IND Office
Sikanderpur Rd, phase 3, DLF Cyber City, Gurugram, Haryana, India, 122002
