Senior Analyst - Content Engineer

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

Title:  Senior Analyst – Sr. Associate Content Engineer

WHAT YOU’LL DO:

The Senior Associate Content Configuration Engineer is responsible for designing and implementing content solutions for Property & Casualty (P&C) core systems. This role involves interpreting and translating industry standards and requirements into precise configuration specifications, ensuring seamless integration and functionality within our Agile framework. The engineer will handle tasks ranging from low to medium complexity, contributing to the overall efficiency and effectiveness of our core systems processing.

• Configure content solutions for Agile stories of low to medium complexity, under the guidance of a senior Content Engineer

• Interpret and translate rules and requirements from standards organizations such as ISO, NCCI, and AAIS into precise configuration specifications.

• Debug and resolve configuration issues of low to moderate complexity, ensuring root causes are addressed and fixes are implemented without collateral damage, with direction from senior Content Engineers

• Write automated unit and integration-level tests, collaborating with other team members

• Adhere to development standards and effectively demonstrate content solutions during code reviews with other Content Engineers

• Perform basic source code management tasks as directed by senior Content Engineers

• Undertake other related duties and activities as required

• Uphold and embody Duck Creek Technologies' mission, vision, and core values:

  • Mission: To empower insurers to reimagine the future of insurance

  • Vision: To transform insurance technology, helping insurers be smarter, faster, and more efficient, ultimately providing the best protection for people and businesses

  • Values: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead

Competencies:

• Core Employee:

  • Communication: Effective communication, both verbal and written; includes ability to express ideas clearly, listen actively, and collaborate with colleagues and clients

  • Collaboration: Work effectively in teams, build positive relationships, and contribute to achieving common goals​; includes the ability to recognize and incorporate a broad range of diverse perspectives ​

  • Problem Solving: Can analyze complex situations, identify problems, ask important questions, and generate creative solutions; involves critical thinking, adaptability, and the ability to make informed decisions​

  • Accountability: Willingness to accept responsibility for your actions and work​; ability to set and achieve meaningful outcomes for oneself

  • Adaptability: ​Can adapt to change, embrace new technologies, and learn quickly; embracing a growth mindset, being flexible and open to different approaches is highly valued​

  • Integrity: Conducts themselves with integrity and professionalism, understands and models our core values, and is obsessed with doing the right thing; incorporates this mindset in how they behave, in the products or services they provide, and how they treat others​

WHAT YOU’VE DONE: 

Education and Work Experience:

Bachelor of Science degree; preferred in Mathematics, Computer Information Sciences or Business; related work experience can be substituted for educational requirements.

Minimum 3 years related industry experience

Knowledge, Skills, Abilities & Behaviors:

• Proficient in:

  • XML/XSLT Document Design

  • XPath Querying

  • Communicating well within a team environment

  • Use of analytical thinking to break down and work through situations or problems

  • Configuring high-performance code

  • Insurance Domain Knowledge

  • Knowledge of Property & Casualty Insurance Lines of Business (Commercial Auto, General Liability, etc.)

  • Utilizing Content Development Standards & Best Practices

  • Ability to estimate implementing efforts

  • Source Code Management

  • Knowledge of Relational Database Designs & Queries

  • Understanding of Agile Methodology

  • Ability to apply Root Cause Analysis during the development cycle

  • Ability to manage time to effectively meet deadlines

• Ability to use and/or configure:

  • EXAMPLE Express®

  • EXAMPLE Server®

  • EXAMPLE Author®

  • EXAMPLE Transact®

  • EXAMPLE Forms™

  • EXAMPLE UserAdmin™

  • EXAMPLE Testing Tools, Utilities and Skills

WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improves our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. 

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected]. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

#LI-DD1