CVS Health Logo

CVS Health

Senior Analyst Claim Reporting and Special Services

Posted 13 Days Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in Home, TN
Senior level
In-Office or Remote
Hiring Remotely in Home, TN
Senior level
Lead and coordinate claim rework projects, manage project timelines, perform root cause analysis, and ensure accurate resolution of affected claims. Serve as project lead for network- or nationally-scoped rework, interface with stakeholders, provide project updates, and maintain compliance with due dates.
The summary above was generated by AI

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:
We are looking for a highly motivated candidate who can effectively and accurately oversee and coordinate rework projects, work closely with other members of the Commercial Services Operations team providing project management, root cause analysis and precise resolution of affected claims. The candidate is responsible for ensuring the project stays on track, is resolved accurately, interfaces with appropriate areas and is handled by the due date.
The candidate will serve as a Project Lead for rework projects/issues for a specific network or large-scale rework projects generated as a result of Plan Sponsor issues, release fallout and/or legal/regulatory/compliance concerns. Projects may be national in scope, specific to a particular health network or state, and/or systemic in nature.

Required Qualifications:
The candidate MUST HAVE knowledge of Aetna claim and provider systems and will be responsible for regular project discussion/updates via conference calls. This candidate should demonstrate a strong work ethic. Being efficient and flexible is essential to the position in order to meet critical turnaround objectives.
Minimum Requirements

  • 2+ years experience processing claims through the ACAS system.
  • Ability to work independently as well as part of the team; contributing to overall effectiveness of the team.
  • Ability to analyze data.
  • Able to successfully cope with the high demands of the job while effectively maintaining personal composure.
  • Initiative to improve personal performance as well as those of peers and team.

Preferred Qualifications

  • We support a hybrid work environment. If selected and you live near a suitable work location, you may be expected to comply with the hybrid work policy. Under the policy, all hires for in-scope populations should be placed into a hybrid or office-based location, working onsite three days a week. 
  • Aetna Service Operations office/hub locations will be discussed with the selected candidate.
  • USQA reporting, Excel, Word and ACCESS would be a plus.

Education:

  • High School diploma, G.E.D. or equivalent experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on
Benefits Moments.

We anticipate the application window for this opening will close on: 08/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Similar Jobs

Entry level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Customer Care Advocate guides customers through complex insurance-related inquiries, using AI tools to enhance service accuracy and efficiency while ensuring compliance and customer confidence.
Top Skills: Ai-Powered ToolsCustomer Relationship Management
19 Minutes Ago
Remote or Hybrid
Senior level
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead development and lifecycle management of supplemental health insurance products (Critical Illness, Cancer, Accident, Hospital Indemnity). Drive market research, competitive analysis, go-to-market plans, and cross-functional launches working with Pricing, Contracts, Operations, Technology, Training, and Sales to deliver product strategy and execution.
4 Hours Ago
Easy Apply
Remote or Hybrid
Easy Apply
Mid level
Mid level
eCommerce • Healthtech • Kids + Family • Retail • Social Media
Write, edit, build, and QA sponsored email campaigns; set branded email standards; develop and coach AI-assisted production workflows; analyze email performance and report monthly; manage multiple high-volume assignments and flex into other branded content formats.
Top Skills: ChatgptClaudeFigmaGeminiSlack

What you need to know about the Delhi Tech Scene

Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account