Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
Senior Accounts Receivable Analyst
Summary
Manages high-volume or complex accounts, handles escalated disputes, and ensures compliance with credit policies while liaising with sales and operations. The Senior Accounts Receivable Analyst will work within the accounting team to manage the efficient, timely and accurate payment of receivable balances from customers. This role will reside with the accounting team in India, but it will support the accounting teams in the US and the UK.
Key Responsibilities
- Demonstrated mastery of Senior AR Associate – Collections
- Demonstrated mastery in E2E (email to email) and V2V (voice to voice) collection.
- Manage complex accounts and high-volume collections.
- Handle escalated disputes andnegotiatepayment plans.
- Ensure compliance with credit policies and SOX controls.
- Liaise with sales and operations for issue resolution.
Required Skills
- Deep knowledge of AR processes and customer contracts.
- Excellent negotiation and customer service skills.
- Ability to manage priorities under pressure.
KPIs
- Dispute resolution time.
- Compliance adherence.
- Collection success rate.
Experience Level & Years
Functional Expert | 3–5 years
Education Requirements
Bachelor's in Commerce/Finance
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
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