This is a remote position.
SAP EWM Consultant
24x7 Manufacturing Support | Biopharmaceutical Industry
Position
SAP EWM Consultant
Module
SAP EWM (Extended Warehouse Management)
Experience
5-7 years (relevant SAP experience)
Industry
Pharmaceutical / Biotech - process manufacturing (GMP)
Engagement
Production support for 24x7 manufacturing operations
Work schedule
Rotational shifts / on-call; weekend and holiday support for critical incidents
Location
Chennai or Bangalore – Hybrid work
About the Client
Our client is a global biopharmaceutical company focused on the development and manufacture of biosimilar medicines. SAP is their enterprise ERP platform, covering manufacturing, quality management, planning, production scheduling, warehouse management, finance and HR. Their GMP manufacturing plants operate 24x7, and the SAP landscape supporting them must be available and stable around the clock.
Role Summary
We are looking for an SAP EWM consultant to support warehouse operations for a biopharmaceutical client whose plants and warehouses run 24x7. The consultant will keep inbound, outbound and production-supply processes running without disruption, resolve incidents fast, and ensure warehouse processes stay compliant with GMP requirements.
Key Responsibilities
• Provide L1.5,L2/L3 support for SAP EWM, resolving incidents within SLA
• Support inbound, outbound, internal movements, physical inventory and returns processes
• Support production supply and staging for process orders, and receipt from production
• Troubleshoot warehouse tasks, warehouse orders, waves, storage types, putaway and picking strategies
• Support RF / mobile transactions and handheld device issues on the warehouse floor
• Support batch management, shelf-life (FEFO), quarantine, sampling and stock-type changes in line with QM decisions
• Resolve integration issues between SAP EWM and external systems (RFC queues, deliveries, IDocs) and with PP-PI and QM
• Perform root-cause analysis on recurring issues and deliver permanent fixes through change control
• Prepare functional specifications, test scripts and validation evidence for changes and enhancements
Required Skills and Experience
• 5-7 years of SAP experience with hands-on EWM
• Process-industry experience (pharma, biotech, life sciences, chemicals, food or similar)
• Strong knowledge of EWM inbound/outbound processes, warehouse structure, process-oriented storage control and RF framework
• Good understanding of batch management, shelf life and stock types, and EWM integration with PP and QM
• Hands-on experience troubleshooting RFC / integration queues
• At least one production support engagement and preferably one full-cycle implementation
Preferred / Added Advantage
• Pharma or biotech warehouse experience, including cold-chain and controlled-temperature storage
• Exposure to serialisation / track-and-trace integration
• Exposure to GMP / GxP and computer system validation
• Working knowledge of PP-PI, QM, MM; SAP WM to EWM migration experience
Work Conditions
• This is a 24x7 production support role for live manufacturing operations. The candidate will work in a rotational shift / on-call model as agreed with the client.
• Must be flexible to work on weekends and public holidays when a critical (P1/P2) incident affecting manufacturing needs to be resolved.
• Must follow ITIL-based incident, problem and change management, and the client's GxP change-control procedures.
• Must be able to work with global, multi-time-zone teams including business users, IT, QA/compliance and other SAP module consultants.
Soft Skills
• Clear written and spoken English; able to explain issues and fixes to shop-floor, QA and business users
• Calm, structured approach under pressure during production-down situations
• Strong root-cause analysis and documentation discipline (RCA, KEDB, SOPs, test evidence)
• Ownership mindset: follows an incident through to closure and permanent fix
Qualifications
• Bachelor's degree in Engineering.
• SAP certification in the relevant module is preferred
• Valid passport and willingness to travel to client sites for short periods if required
