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Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Room Attendant, you’re not just cleaning guest rooms – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Clean guest bedrooms and bathrooms.
- Vacuum rooms and corridors.
- Change and replenish bed linen, towels and guest amenities in line with company guidelines.
- Undertake regular deep cleaning tasks.
- Restock and maintain trolley on daily basis.
- Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the Guest.
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition.
- Be environmentally aware.
- Dispose of waste accordingly.
- Manage guest requests in a timely and efficient manner.
- Comply with hotel security, fire regulations and all health and safety legislation carry out lost property procedures.
- Assist other departments wherever necessary and maintain good working relationships.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
