Audits sales calls and processes, provides coaching and performance feedback, conducts calibration sessions and root-cause analyses, and supports new-hire development. The role prepares QA reports, leads process-improvement initiatives, and helps sales teams improve performance and meet quotas in a remote startup environment.
This is a remote position.
The ideal candidate will be comfortable meeting new people frequently and have the ability to determine a candidate's potential through clever questions. They should have excellent organizational skills in order to build and maintain a pipeline of prospective candidates. Additionally, they should be committed to both meeting and exceeding assigned quotas.
This profile requires candidates to work from home and must have their own laptop and high-speed internet. The candidate must be motivated to grow with the company and work with an entrepreneurial mindset considering a start-up work culture.
Quality Analyst - Sales Responsibilities:
- Audit calls & sales processes and provide feedback on areas of improvements and strength.
- Coach Sales force and give constructive feedback on timely performance.
- Take up improvement activities through Regular Briefings & Call listening sessions.
- Help the new hires speed up the learning curve, periodically conduct audits of new hires.
- Conduct Call Calibrations, detailed process audits & RCA; thorough understanding of QA Reporting
- Drive projects undertaken for process improvements.
Requirements
- At least 2-3 years of experience as Quality Analyst for Sales team
- Excellent Verbal & Written communication Skill
- Go-getter and strive for performing process improvement.
- Immediate Joiners.
Similar Jobs
Big Data • Cloud • Software • Database
Lead and manage a regional Builder Relations team in APAC, driving developer and customer engagement through schema design reviews, live enablement sessions, content creation, and collaboration with Sales and Marketing. Mentor team members, measure business impact, and scale developer enablement programs while advocating MongoDB adoption and AI-native solutions.
Top Skills:
AIAWSDocument DatabasesGCPAzureMongoDBMongodb Atlas
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Design and implement a unified orchestration layer coordinating vendor and internal LLMs and human agents. Build production-grade Python services, drive ML projects from design to delivery, ensure secure, scalable AI-enabled customer experiences, and collaborate across teams to meet security, compliance, and performance standards.
Top Skills:
Aws BedrockDeep LearningGoogle AdkLanggraphLangsmithLlmsPythonVertex Ai
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The role involves managing enterprise customer relationships, implementing territory strategies, and ensuring customer success with Atlassian's solutions in India.
Top Skills:
AICloud-Based SolutionsCRMDevOpsEnterprise Service ManagementSaaSScaled AgileWork Management
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
