QA Manager | Offshore

Job Summary:

The QA Manager will be responsible for overseeing all quality assurance activities within the organization. This role will involve planning, organizing, and directing the development and implementation of quality assurance programs to ensure that products and services meet high-quality standards.

Key Responsibilities:

• Team Management:
  • Lead and manage a team of QA engineers, ensuring they are motivated, trained, and equipped to deliver high-quality results.
  • Assign tasks, monitor progress, and provide guidance to team members.
  • Develop and implement performance metrics and evaluation criteria for the QA team.
• Quality Assurance Strategy:
  • Develop and implement a comprehensive quality assurance strategy aligned with the organization's goals and objectives.
  • Establish quality standards and best practices across the organization.
  • Ensure adherence to quality standards and processes throughout the product development lifecycle.
• Test Planning and Execution:
  • Review requirements, specifications, and technical design documents to ensure they meet quality standards.
  • Develop detailed, comprehensive, and well-structured test plans and test cases.
  • Estimate, prioritize, plan, and coordinate testing activities, including functional, regression, performance, and security testing.   
  • Oversee the execution of test plans and test cases, ensuring timely and accurate completion.
• Defect Management:
  • Track and manage defects throughout the development process, ensuring timely resolution and root cause analysis.
  • Work closely with development teams to identify and address defects.
  • Monitor and report on defect metrics and trends.
• Automation:
  • Promote and implement test automation to improve efficiency and coverage.
  • Select and implement appropriate test automation tools and frameworks.
  • Collaborate with development teams to ensure testability of code.
• Process Improvement:
  • Continuously evaluate and improve quality assurance processes and methodologies.
  • Identify areas for process improvement and implement changes to enhance quality and efficiency.
• Stakeholder Communication:
  • Communicate effectively with stakeholders, including management, development teams, and customers, to provide updates on quality assurance activities and address concerns.
  • Report on quality metrics and trends to stakeholders.

Qualifications and Experience:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Minimum 5 years of experience in quality assurance, with at least 2 years in a management role.
• Strong understanding of software development methodologies (e.g., Agile, Waterfall).
• Experience with various testing types, including functional, regression, performance, and security testing.
• Knowledge of test automation tools and frameworks.
• Excellent analytical and problem-solving skills.
• Strong leadership and communication skills.
• Ability to work effectively in a fast-paced environment.

Preferred Qualifications:

• Experience with specific testing tools (e.g., Selenium, JMeter, Appium).
• Certification in quality assurance (e.g., CSTE, ISTQB).
• Experience in a quick service industry (e.g., QAR, ).