QA Automation Engineer II
Job Description
Opportunity Summary
We’re looking for a self-motivated Automation Analyst with top-notch quality assurance skills to join Upland Software. This person needs to be able to operate in a fast-paced environment, assimilate quickly and develop solutions with minimal oversight. We want someone who is a great team player. We have a very open and friendly environment where everyone has the opportunity to contribute his/her ideas and help improve our culture, practices, and processes. It’s our goal to not just produce quality work, but to focus on individual improvement, motivation, and job satisfaction.
What would you do?
- Design, develop, and maintain automated UI and end-to-end tests using Playwright
- Write reliable, maintainable test code using JavaScript or TypeScript
- Perform API testing using Playwright and validate backend responses
- Leverage AI-driven tools and Model Context Protocol (MCP) to accelerate test creation, improve coverage, and analyze test results efficiently.
- Design and maintain test frameworks
- Write and execute automated test scripts based on acceptance criteria.
- Integrate UI automation into CI/CD pipelines
- Analyze failures and debug flaky tests
- Create and manage test data and environments
- Report defects with clear reproduction steps and evidence
- Track automation coverage and quality metrics
- Collaborate with developers and product/QA to shift-left
- Ensure accessibility and UI quality checks where applicable
What are we looking for?
Technical Skills
The following skills are needed for this role.
Experience
· 3-5 years
Primary Skills (2-3 mandatory skills)
· 3+ years hands on experience with JavaScript or TypeScript
· Must have experience with automation framework like Playwright or Selenium
· 2+ years’ experience with Webservices testing (Postman, RestSharp, RestAssured, etc)
Secondary Skills (nice to have)
· Experience using AI-assisted testing tools and Model Context Protocol (MCP) to enhance test generation, analysis, and automation workflows.
· Ability to work with an Agile team to identify system requirements and track bugs
· Performance or load testing basics
Soft Skills
· Thrives collaborating in a team environment with a diverse range of people
· Able to have a change of mind, and able to change the minds of others
· Writes clearly and concisely
· Capable of working without a company office, with a fully remote team
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow
· Always looking for better ways to get the job done
Qualification
BS or MS in Computer Science or equivalent This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.
Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.
About SSO
Our R&D team is made up of a diverse group working out of multiple countries throughout the world. Our customers being enterprise level around the world. The team is small enough for employees to play a pivotal role in the development of our product, but we’re supported by a large global business meaning it’s also big enough for you to learn and develop your skills within an experienced team.
About Upland
Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.
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