Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Manager – Project Management is responsible for the overall direction, coordination, implementation, execution, control, and completion of one or more specific projects- ensuring consistency with company strategy, commitments, and goals. Serves as a primary point of contact for internal and external stakeholders and clients during the implementation phase of each project and includes day-to-day interface on project commitments and updates, leading stakeholder and client meetings, ensuring project delivery is appropriate, timely, and accurate.
Principle Accountabilities:
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Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
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Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
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Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
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Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes
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Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
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Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
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Develop and maintain partnerships with third-party resources, including vendors and researchers
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Assign and monitor resources to ensure project efficiency and maximize deliverables
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Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan
Attributes & Attitude:
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Critical thinking and problem-solving skills
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Planning and organizing
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Decision-making
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Effective interpersonal & communication skills
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Influencing and leading
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Conflict management
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Ability to work in a high-stress work environment
Knowledge:
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Experience: Minimum 5 years in Project Management
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PMP Certification required
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Project management experience preferably in application deployment; AI is a plus
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Knowledge of both theoretical and practical aspects of project management
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Knowledge of project management techniques and tools
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Direct work experience in a project management capacity
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Proven experience in people management
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Proven experience in strategic planning
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Proven experience in risk management
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
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