Program Manager Operations-Delhi

Role: Program Manager,Operations
Location: Delhi
Experience: 1-3 years in the development sector
35-45k per month + travel allowance & other attractive benefits.

Role Overview
The Program Manager – Operations, will work directly with the Program Lead and Senior Program Managers to implement the ECCE initiatives in the state and engage closely with the government departments including the Department of Women and Child Development and Department of Education. The role will focus on translating program strategies into actionable plans, driving day-to-day coordination with internal teams, monitoring progress, and supporting field teams to deliver timely and high-quality execution of the program activities. The Program Manager will track progress, troubleshoot implementation challenges, and contribute to strengthening systems and processes that enable smooth programme delivery. Preferred
Qualifications & Experience

• Bachelor’s degree in Public Policy, Social Sciences, Education, Management, or a related field with 1–3 years of relevant experience in programme implementation, operations, government programmes, or development sector initiatives; or

• Master’s degree in the above fields with at least 1 year of relevant experience.

• Prior experience working with government systems or supporting implementation of programmes at the district or field level will be preferred.

1. Establishing and maintaining strong connections with district(s) stakeholders

2. Positioning the organization as a trusted advisor on ECE

3.Achievement of key programmatic metrics and early identification of challenges

4.Regular sharing of relevant and actionable insights from the field to inform programme improvements and decision-making

5.Smooth and timely district-wide implementation of programme activities

1. Stakeholder Engagement

• Support engagement by building and maintaining relationships with government officials, partners, and other stakeholders involved in programme implementation

• Facilitate meetings, field visits, and programme review discussions as required

• Share regular updates and monthly progress reports

2. Program Implementation

• Support the execution of programme initiatives in the district in alignment with implementation plans

• Coordinate with field teams to ensure smooth rollout of activities, trainings, and interventions

• Take full ownership of the projects/workstreams and managing it end-to-end. Ensuring adherence to programme timelines, processes, and implementation guidelines

3. Support to Field Teams

• Work closely with field teams to provide operational guidance and ensure effective programme delivery

• Support capacity-building efforts for field teams when required

4. Cross-Functional Coordination

• Work with teams cutting across functions (policy, content, M&E, tech, etc.) to implement programs in the state and launch new initiatives

• Facilitate smooth communication and information flow across teams to support effective programme delivery.

5. Documentation & Reporting

• Prepare regular progress updates, implementation reports, and documentation of programme activities.

• Capture field insights, lessons learned, and implementation challenges to inform programme improvements.

Critical Factors for Success

1. Ability to liaison with government systems on a regular basis

2. Ability to take leadership in ambiguous situations, even when unsupervised

3. Ability to interpret data and conduct basic data analysis in excel and comfort with technology

4. Comfort with working on multiple different initiatives at once

5. Seamless communication with your managers and team members

6. Close alignment with Rocket Learning's core values and principles

7. Mission driven, action-biased, problem solver, enthusiastic and optimistic - committed to transformation.