Job Description
Are you ready to shape the future of private banking? In this role, you will help drive innovation and excellence in digital product design, creating impactful experiences that strengthen client-advisor relationships. Join us to make a difference in the financial world.
As a Senior Associate Content Designer in the ealth Mangement Product Design team you will collaborate with product managers and stakeholders to understand project requirements and work with a cross-functional team to develop digital products that align with business goals and user needs. Your focus will be on crafting user-centered content that cuts through complex industry jargon and regulations, making it easy for clients to manage their finances.
In this role, you will enhance clients' digital experiences and engagement through innovative design. Your work will directly impact our digital presence and user satisfaction. Join our growing design team to create exceptional experiences that drive engagement and set new standards for innovation in the financial industry.
Job responsibilities
- Collaborate with designers, researchers, product, and technology teams to enhance digital products for clients
- Lead content creation and optimization for web and mobile platforms
- Develop content strategies aligned with business goals and user needs
- Navigate the complexities of localizing content for a global audience
- Contribute to style guides and content design systems for consistency and quality
- Stay updated on industry trends and best practices in content design and digital banking
- Ensure content is on-brand, accessible, legally compliant, and clear
- Use research and data insights to inform content design decisions
Required qualifications, capabilities and skills
- 7+ years of experience in digital content creation (UX writing, content design, copywriting)
- Relevant education
- Excellent writing, editing, and communication skills with attention to detail
- Familiarity with Figma and other design tools
- Experience with accessibility, inclusive design, and localization
- Flexibility, adaptability, and ability to build consensus
- Project management skills for handling multiple deadlines in fast-paced environments
- Strong interpersonal skills and emotional intelligence for navigating team dynamics and stakeholder relationships
Preferred qualifications, capabilities and skills
- An online portfolio demonstrating content design experience (please include any passwords if password protected)
- Experience in financial services or other regulated industry
Organization description
J.P. Morgan provides individuals, advisors, and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. The Global Private Bank Design team is dedicated to creating innovative, industry-leading products and experiences that help clients access, share, and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
We value diversity
We value the unique skills of every person in our team, and we are building an organization that thrives on diversity. We encourage professional growth and career development. If you're looking to build your career as part of a global Design & Customer Experience team tackling big challenges that impact people and products all around the world, we want to meet you.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
