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Zscaler

Principal Product Solution Engineer

Posted 4 Days Ago
Be an Early Applicant
Remote
Hybrid
2 Locations
Senior level
Remote
Hybrid
2 Locations
Senior level
The Principal Product Solution Engineer will support sales and product development for the Zero Trust Branch Connectivity and IoT. Responsibilities include deploying the Branch Connector, liaising with customers and internal teams for feedback, delivering product demonstrations, driving customer awareness, and managing technical engagements.
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About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world's cloud security leader.

We are looking for a Principal Product Solution Engineer to join our team and have a direct impact on sales and product roadmap for the Zero Trust Branch Connectivity and IoT. In this role, you will become the ‘go to’ person for sales engineers and account reps for all deployment needs reporting to Sr. Director, Customer Success. You will be responsible for:

  • Working closely with customers to deploy and operationalize Branch Connector.
  • Acting as a customer advocate with product and engineering teams by funneling revenant feedback and defect reporting.
  • Delivering quality product demonstrations to customers, analysts and executives.
  • Driving customer awareness of Branch Connector to accelerate adoption and materialize value from the product.
  • Enabling various customer support teams by delivering hands-on technical sessions. 
  • Joining customer QBRs for demonstrating the value and impact of Branch Connector to an organization.
  • Self project manage and execute engagements.
  • Roles and responsibilities are similar to a professional services role. 

What We're Looking for (Minimum Qualifications)

  • 8+ years of experience as Sales Engineer, Consulting Engineer, Professional services or Solution Architect
  • Must have working knowledge and hands on experience in SD-WAN, Routing protocols, Firewall, Switching, SSL, SWG, VPN
  • Experience delivering products as cloud-based services

What Will Make You Stand Out (Preferred Qualifications)

  • Strong communication skills (verbal and written) – must be able to communicate at a business and technical level with internal teams, customers, partners and executives.
  • Leadership, drive, passion and charisma – ability to persuade, sell ideas and lead without authority.
  • Bachelor’s Degree in Computer Science, Engineering or other technical fields. 

#LI-Hybrid

#LI-NT1

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Top Skills

Firewall
Routing Protocols
Sd-Wan
Ssl
Swg
Switching
Vpn

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