About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
Edwin AI is LogicMonitor’s bet on the future of IT operations. We are building AI agents and workflows that help teams cut through noise, understand incidents faster, and take action with confidence.
We are looking for a Principal Product Manager who operates like an owner. Someone who is deeply customer focused, hands on with AI, and willing to roll up their sleeves to get things done. This is a senior IC role with full end to end ownership and real impact.
If you like ambiguity, fast learning cycles, and shipping real products that customers rely on, this role is for you.
Here's a closer look at this key role:
- End to end ownership of major Edwin AI product areas from discovery to delivery to adoption
- Deep customer engagement to uncover real problems and validate solutions
- Clear product strategy and roadmap grounded in customer value, data, and business outcomes
- Hands on collaboration with engineering, design, GTM, and applied AI teams
- Product decisions across AI capabilities including agents, workflows, and intelligent experiences
- Success metrics like adoption, usage, customer impact, and business outcomes
- Spend real time with customers through calls, demos, feedback sessions, and follow ups
- Translate messy customer problems into crisp product bets and shipped features
- Work closely with engineers on scope, tradeoffs, and delivery details
- Get hands on with AI concepts like prompting, evaluations, agent behavior, and failure modes
- Write clear product requirements and make fast, informed decisions
- Do whatever is needed to move the product forward. No task is beneath you.
- 8 to 9 years of product management experience, ideally in B2B software
- Strong hands on fluency with AI powered products and how modern AI systems work
- Proven experience owning products end to end in ambiguous environments
- Strong customer instincts and comfort being customer facing
- Ability to think strategically while executing tactically
- Clear communicator who can align teams without relying on authority
- Bias for action and comfort with scrappy execution
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LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Notice Regarding Use of AI in Hiring
We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at [email protected].
By submitting your application, you acknowledge this notice.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
