Principal - Process Re-engineering

Posted 15 Days Ago
Be an Early Applicant
Block 1A, Geeta Colony, Central Delhi, Delhi
7+ Years Experience
Fintech • Real Estate • Financial Services
The Role
Lead business process re-engineering and improvement efforts in the US Residential Mortgage Originations sector. Analyze data, document processes, and support implementation activities using change management approaches. Provide expertise in training, technical assistance, and performance improvement. Collaborate with stakeholders and maintain inventory of business processes. Support policy and procedure development for Operations processes.
Summary Generated by Built In

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

Must have - US Residential Mortgage Originations experience 8-12 years

Loan Processing / Underwriting exp

Document existing processes
Analyze data (SOPS / Process Flows)Lead the analyses of business processes, and organizational structures using business process Re-Engineering and improvement (BPR/BPI) methods and tools
Support implementation activities using change management approaches and interact with stakeholdersProvide expertise based on previous experience with training and technical assistance, business process analysis, change management, and other performance improvement
Work in a team environment and provide business process management expertise to staff engagements and project work streams
Maintain inventory of business processes and coordinate updates to the inventory working with various Operations department teams
Support the development and implementation of policies and procedures necessary to support Operations processes support the development of service and operating agreements.

Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V

Job Requisition ID:

022512

Job Category:

Finance

Primary Location City:

Chennai

Primary Location Region:

Tamil Nadu

Primary Location Postal Code:

600089

Primary Location Country:

India

Additional Posting Location(s):

NSM_Bangalore, NSM Bangalore Block 3A

The Company
HQ: Dallas, TX
5,001 Employees
On-site Workplace
Year Founded: 1994

What We Do

With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.

We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.

We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.

We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.

We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.

At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.

Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.

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