Job DescriptionWhole Foods Market is seeking a Principal Business Analyst to join the Field & Area Operations Analytics team in Austin. This role is responsible for leveraging a variety of data platforms and analytical tools to assess and convert data into actionable business insights, which will be used to influence business and retail decisions across the company. The role will also build automation tools for reporting and generating insights allowing clients to quickly and accurately see how WFM stores, regions, products, and processes are performing.
This role is based in Austin, Texas, with an expectation of being in the Store Support office five days a week
Responsibilities:
- Solves the most complex and ambiguous analytical projects on a company-wide basis.
- Engages with senior leadership to identify and define business critical process improvements.
- Acts as an advocate for the value and business impact of Business Analysis projects / outcomes to the organization.
- Develops project plans and schedules, including task assignments, resources, milestones, review points, and reporting requirements.
- Consultatively delivers data-generated insights and recommendations with the potential for transforming business direction and decision-making.
- Works with leadership to shape and drive the future direction of WFM retail concepts and practices.
- Develops new metrics to track the business and uncover previously unforeseen trends.
- Remains current with industry, process, and technology.
- Leads functional continuous process improvement by recommending enhancements and identifying new tools and technologies.
Skills:
- Demonstrates thought leadership across a comprehensive range of data sources.
- Advocates and influences company-wide use of state-of-the-art tools.
- Identifies and articulates relationships between business levers across organizations.
- Applies comprehensive understanding of applicable company, departmental, and operational SOPs.
- Stays informed of technical and professional knowledge and new developments in Business Analysis.
- Provides function-wide process advice and insight.
- Advises Team Members on objective and priority setting.
- Demonstrates exceptional interpersonal communication skills and levels of tact, diplomacy, and confidentiality.
- Communicates effectively with all types of audiences, internally and externally, including senior leadership.
- Conveys and consults on complex matters with broad organizational significance.
- Recommends actions or alternatives to be taken by leadership when reporting discloses unfavorable trends, deviations, or financial mismanagement.
- Supports a philosophy of ‘shared fate’.
- Provides consultation and advice to others within and beyond the team.
- Develops complex solutions to business problems through in-depth analysis and coordination / negotiation with key decision makers.
- Uses experience, innovation, and judgment to make decisions that may be based on partial information.
- Considers enterprise-wide implications of decisions and recommendations.
- Demonstrates strategic understanding of WFM’s and supported stores / regions / global business models, objectives, competitive strengths and opportunities.
- Leverages knowledge of customer, market and industry trends and emerging challenges to make business improvement recommendations.
- Demonstrates exceptional knowledge of the WFM product mix, supply base and retail operations.
Education & Experience:
- BA/BS degree and 6-8 years’ relevant experience OR equivalent combination of education and relevant experience.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
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