Develop and present pre-sales solutions for unified communications and contact center technologies across Avaya, Genesys, and Cisco on-premises and cloud platforms. Translate customer requirements into business value, map solutions to client goals, address objections, and collaborate with sales, product, and customer success teams. Requires strong knowledge of signaling protocols, LAN/WAN infrastructure, UCaaS, CcaaS, SaaS, and relevant vendor certifications.
Required Skills and Qualifications
- Technical Expertise: Strong background in Unified communication and Contact center of Avaya / Genesys / Cisco - On prem and cloud based Solution – CcaaS , UCaaS, SaaS models . Good understanding of SIP / H/323/ISDN and other signaling protocol use for communication. Good understanding on IT / Networking LAN /WAN infrastructure.
- Certification : Pre-Sales certification in Avaya / Genesys / Cisco UC/CC technology – On Prem and Cloud Solutions.
- Communication Skills: Ability to translate customer requirement into clear business value.
- Business Acumen: Understanding of industry trends and ability to map solutions to client goals.
- Experience: Typically 4-6 years in presales, solutions engineering
- Education: Bachelor’s degree in Electronics & Communication / Computer Science / Electronics Engineering
Key Competencies
- Problem-solving: Ability to handle objections and think creatively.
- Collaboration: Working with sales, product, and customer success teams.
Similar Jobs
Cloud • Information Technology • Security • Software
Own Salesforce CRM and pipeline hygiene, sales forecasting, renewal and account-management operations, quote workflows, and revenue reporting. Lead cross-functional projects, provide ad hoc analysis, support Deal Desk processes, and ensure accurate quotas, expansions, upsells, and book-of-business metrics. The role requires strong Salesforce governance and automation expertise, stakeholder influence, and collaboration with senior leadership while working remotely on EMEA hours.
Top Skills:
AgentforceChatgptClaudeGeminiRovoSalesforce
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Develop and standardize package reliability processes for new and existing products. Ensure hardware readiness for reliability tests (Temperature Cycling, HAST, HTS), define test methodologies per JEDEC, perform DOE and CpK analysis, troubleshoot deviations, lead process improvements, train operations, and coordinate failure analysis. Apply AI to improve reliability processes and operational efficiency while collaborating cross-functionally to meet qualification and customer requirements.
Top Skills:
8DAICpkDoeHastHtsJedecPcbTemperature Cycling
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Leads 24/7 operation, maintenance, engineering, and hook-up of semiconductor fab facilities and critical utilities. Oversees gas and chemical systems, UPW, wastewater, HVAC, electrical infrastructure, cleanroom controls, EHSS compliance, incident response, reliability programs, commissioning, budgets, vendors, and audits. Develops facilities teams, drives preventive maintenance and root-cause analysis, and ensures utility uptime, safety, regulatory compliance, and production continuity.
Top Skills:
Artificial IntelligenceBmsBulk Gas Distribution SystemsChemical Distribution SystemsCleanroom Environmental ControlCmmsElectrical SystemsFmsHvacScadaUltra-Pure Water (Upw)Wastewater Treatment
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
