Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a PPSO (Personal Property Shipping Office) Specialist to support a unique US Navy program based on the island of Diego Garcia.
Job Responsibilities:
- Provide personal property support services, ensuring the proper and timely movement, storage, and handling of personal property and Unaccompanied Baggage (UB).
- Coordinate and oversee the shipment and receipt of personal property items for military personnel, civilian employees, and dependents per applicable regulations and procedures.
- Assist customers in preparing, submitting, and processing necessary documentation for the relocation or storage of personal property and UB.
- Utilize data systems to input and track personal property shipments, ensuring all movements and status updates are accurately documented.
- Schedule transportation and storage services while maintaining compliance with government and Department of Defense (DoD) guidelines.
- Conduct quality inspections of personal property packing, handling, and storage operations to ensure compliance with established standards.
- Collaborate with transportation service providers and other stakeholders to resolve discrepancies or issues related to shipment claims, delays, or damages.
- Provide exceptional customer service to address inquiries, offer guidance, and resolve customer concerns related to personal property and Unaccompanied Baggage.
- Handle classified and sensitive information with strict confidentiality as required.
- Maintain updated knowledge of applicable regulations, policies, and procedures for personal property and UB shipments, ensuring compliance with current guidelines.
Minimum Requirements:
- 1-3 years of relevant experience in personal property shipping, logistics, transportation, or related fields.
- High school diploma or equivalent.
- Familiarity with personal property preparation, shipping, receiving, and storage processes.
- Proficiency in using data entry systems and tracking tools for shipment management.
- Strong organizational and communication skills, with fluency in English for both written and oral communication.
- Must be detail-oriented and capable of effectively managing multiple tasks in a fast-paced environment.
- Must be in possession of a valid passport and be able to travel internationally.
- Passport should be valid for a minimum of one (1) year or more at the time of hiring.
- Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.
Preferred Qualifications:
- Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce is preferred.
- Valid country driver’s license and passport.
- Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
- Background in logistics or transportation services for military or government operations.
- Knowledge of DoD shipping and storage procedures, including familiarity with systems like Defense Personal Property System (DPS).
- Strong problem-solving skills and ability to resolve transportation discrepancies and disputes.
OTHER RESPONSIBILITIES
Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.
