Location: RemoteJob Type: Full-Time
About the Role
We are seeking a motivated and articulate Outreach & Sales Coordinator to drive engagement and revenue growth through direct phone-based outreach to medical practices, healthcare institutions, and other organizations. This role is central to expanding our client base, nurturing relationships with key decision-makers, and ensuring smooth communication between our organization and the entities we serve.
Key Responsibilities
Medical & Healthcare Outreach
Conduct outbound calls to hospitals, clinics, medical practices, and healthcare administrators to introduce services/products and identify potential opportunities.
Coordinate with medical staff and office administrators to schedule appointments, follow-ups, or product demonstrations.
Maintain accurate records of interactions with healthcare providers in compliance with relevant privacy and regulatory standards (e.g., HIPAA, where applicable).
Sales Calls & Business Development
Make consistent, high-quality outbound sales calls to prospective and existing clients to generate leads and close deals.
Present offerings clearly and persuasively, addressing client needs and objections in real time.
Follow structured sales scripts and playbooks while adapting messaging to fit each organization's context.
Meet or exceed daily/weekly call volume and conversion targets.
Phone-Based Communication
Serve as a primary point of phone contact for inbound and outbound inquiries.
Handle a high volume of calls professionally, maintaining a courteous and confident tone at all times.
Accurately document call outcomes, next steps, and follow-up actions in the CRM system.
Organizational Coordination
Build and maintain relationships with a range of organizations — medical, corporate, and institutional — to support long-term partnerships.
Liaise between internal teams and external organizational contacts to ensure alignment on deliverables, timelines, and expectations.
Identify new organizational leads and opportunities for outreach expansion.
Requirements
Proven experience in telesales, telemarketing, or phone-based customer/client engagement (healthcare industry experience is a plus).
Excellent verbal communication skills with a clear, professional phone manner.
Strong organizational and multitasking abilities to manage a high volume of calls and follow-ups.
Ability to build rapport quickly with diverse stakeholders, including medical professionals and organizational leaders.
Resilience and persistence in a target-driven, high-call-volume environment.
Bachelor's degree preferred, or equivalent relevant experience.
Nice to Have
Prior experience working with healthcare organizations
Bilingual or multilingual communication skills.
Experience with structured sales methodologies or scripts.
