Qualifications:
- Bachelor’s degree in business, Accounting, MIS, Finance, or related field
- 3+ years supporting or implementing Oracle EBS R12 and/or Oracle Cloud Financials
- Hands-on experience with Order-to-Cash (O2C) and/or Procure-to-Pay (P2P) processes
- Proficiency with Oracle Cloud reporting tools: OTBI, BI Publisher, FBDI, and/or ADFDI
- Ability to write and troubleshoot complex SQL queries
- Experience configuring AR, AP, GL, Projects, Costing, and Fusion Tax
- Familiarity with Oracle Integration Cloud (OIC), REST/SOAP APIs, and EDI processing
- Experience with Vertex and/or Coupa (preferred)
- Strong analytical, problem-solving, and root-cause analysis skills
- Excellent communication skills with ability to translate technical concepts for non-technical audiences
- Comfortable working independently in Agile/iterative delivery environments with SLA-driven support
- Continuous learner who actively explores AI tools and stays current on emerging technologies. Excellent written, verbal, and presentation communication skills
- Ability to explain technical concepts to non-technical audiences
- Experience working in Agile or iterative delivery environments
- Ability to work independently with minimal supervision
- Strong collaboration and stakeholder management skills
- Self-motivated, professional, and quality-focused
- Skilled in incident resolution, root-cause analysis, and SLA-driven support
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $77,200 to $96,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
- Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program
Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!
If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.
World Wide Technology is an Equal Opportunity Employer.
"If you have any questions or concerns about this posting, please email [email protected].
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Preferred QualificationsWhy WWT?
World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.
Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.
With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What is the Internal WWT IT Team, and why join?
The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.
By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.
Responsibilities:
- Provide functional production support across the Order-to-Cash, Procure-to-Pay, Projects, Costing, and General Ledger streams on Oracle Cloud ERP and Oracle R12.
- Configure and support Oracle Cloud modules across Accounts Receivable (AR), Accounts Payable (AP), General Ledger
- (GL), Projects, Costing, Fusion Tax, and Expenses, including R12 equivalents.
- Analyze business requirements, translate them into functional specifications, and configure Oracle Cloud / R12 solutions aligned with WWT’s finance and operations processes.
- Troubleshoot and resolve incidents, defects, and service requests within agreed SLAs, performing root-cause analysis and driving permanent fixes.
- Write and tune SQL queries against Oracle database tables for data extraction, validation, defect triage, and ad-hoc reporting.
- Support Oracle Cloud quarterly updates and R12 patching by assessing functional impact, executing regression testing, and coordinating sign-offs.
- Develop and maintain functional documentation including BRDs, FDDs, configuration workbooks, test scripts, SOPs, and user training material.
- Build and maintain reports and dashboards using OTBI and BI Publisher; support data migration and integration validation using FBDI/ADFDI templates.
- Work with technical teams on integrations involving OIC, REST/SOAP APIs, EDI, Vertex, and Coupa as applicable to the assigned track.
- Partner with Finance, Tax, Procurement, Projects, and IT teams to design enhancements that improve process efficiency,
control, and compliance. - Support audit and SOC control activities, ensuring configuration changes and access reviews are evidenced appropriately.
