Operations Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

·         Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high class industry standard.

·         Ensure all services are performed as per Standard Service Specifications

·         Preparation of Property management budgets and perform CAM collection

·         Timely Submission of Monthly Bill, ccollection Follow Ups.

·         Manage the budget efficiently and yield cost savings where possible without compromising quality of service.

·         Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

·         Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans

·         Maintain site accommodation and services, through contractors and direct labour, in most cost-effective way.

·         Follow up for audits done by SME and seek closure

·         Follow up for timely billing and client payments

·         To meet at all time the contractual obligations and target SLA’s set by both the client and internal management

·         Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team.

·         Ensures occupancy of sites complies with statutory legislation.

·         Ensure quality of staff, appraising and developing them to ensure maximum contribution.

·         Proactive liaison with local and regional municipal authorities.

·         Interviews, selects, hires, supervises and reviews qualified building operation and management staff

·         Manages critical relationships with client, tenants, and key vendors

·         Reviews all building financial data with Ambience and Property Accountant

·         Ensures that all client deliverables are submitted in a timely manner

·         Acts as the liaison to local community public interest groups

·         Manages vendor relationships

·         Writes vendor contract specifications

·         Oversees all vendor bidding

·         Ensure timely site review and checklists by Property manager and site team is being filled

·         Ensures that entire staff maintains a critical eye on all aspects of building physical care

·         Fosters and maintains “Tenant is our Guest” philosophy among the staff

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.