Analyze and improve automated tax systems for the CAT program: identify and track system issues, coordinate vetted changes with IT and stakeholders, perform system testing and validation, accept solutions, provide training, monitor SQRs, and analyze legislative proposals for fiscal and system impacts.
Initial Posting Date:
06/10/2026Application Deadline:
06/17/2026Agency:
Department of RevenueSalary Range:
$5,458 - $8,352Position Type:
EmployeePosition Title:
Operations and Policy Analyst 2Job Description:
Why Join UsOregon counts on us! Our Mission, Vision, and Values guide us as we serve Oregon taxpayers whose tax dollars support the critical infrastructure of Oregonians' daily lives. Department of Revenue is recruiting for an Operations and Policy Analyst 2 (OPA2) position. We are looking for talented, detail-oriented individuals to join our Business Division in the Oregon Special Business Programs Unit. This position is headquartered in our Salem office; however, the successful candidate may be eligible for in-state hybrid work. Hybrid work consists of performing duties onsite in a standard office environment and working remotely. In order to be considered for Department of Revenue recruitments, you must reside within the state of Oregon. Current Revenue employees who live outside of Oregon may apply and will be considered.What You Will Be DoingBelow is a sampling of job duties. It is not meant to encompass all duties.• Duties include identifying system issues, coordinating with other areas to ensure changes are broadly vetted, verifying functionality in production, accepting solutions, identifying and providing training to program and agency staff, communicating changes as needed, and assisting in monitoring and tracking SQRs.• Evaluates automated systems and recommends improvements to achieve optimal efficiency and performance in auditing, viewing, and processing CAT program tax returns.• Recommends acceptance and determines error‑acceptance levels for new system developments and enhancements for the program manager.• Analyzes legislative proposals to determine fiscal impacts related to OSBP systems and processes and communicates required system or process changes needed to implement and administer the legislation.To request a copy of the position description, which includes all duties and working conditions, please email [email protected]For any additional questions please contact Liz Zolkoske, [email protected]This Is What You Need To QualifyA Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work.OR;Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classificationNote: the specific type of experience or education requirements will be listed by the recruiting agency based on the position under recruitmentThe ideal candidate will possess the following desired skills and attributes:
- Ability to evaluate automated systems, interpret complex tax laws, analyze legislative proposals, and identify processes or system improvements.
- Skilled in all aspects of system testing, including creating test scenarios, validating functionality, performing testing, and collaborating with IT to translate business needs into system specifications.
- Able to clearly explain complex laws, policies, and system changes to staff and stakeholders; works collaboratively with cross functional teams such as IT, leadership, and program staff.
- Capable of prioritizing work, planning system or program improvement projects, assessing risks, coordinating tasks, and producing high quality reports and recommendations.
- Click on the "Apply" link above to complete your online application and submit by the posted closing date and time. For step-by-step instructions click apply to work for the state or current state employee.
- The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum qualifications and desired skills and attributes listed above.
- The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
- Complete any supplemental questions through Workday.
- Attach your current resume (Workday job history may substitute for a resume).
- Warning – Workday will timeout after 20 minutes of inactivity and will not save your application progress. There is now a “save for later” function, if you need to take a break please be sure to click the save for later button to save your progress.
- Be sure to check Workday and your email for additional tasks and updates. After hitting submit there may be additional required tasks for you to complete prior to the announcement closing.
- If you are requesting Veteran’s Preference, you will receive a Workday task to submit your supporting documents. Be sure to submit your documentation prior to the close date of this posting in order to have the preference considered.
- Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources
- This is a SEIU-represented position. This recruitment may be used to fill additional vacancies as they occur.
- The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%.
- Review the Classification and Compensation page for more details on the classification, or you may visit our website for information on the job offer process following pay equity.
- Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
- Eligible veterans who meet the qualifications will be given veterans' preference. Click on the following link for additional information on Veterans’ Preference.
- Criminal Records Check - Employment in any position with the Department of Revenue for all current and prospective employees is contingent on passing a criminal background and fingerprinting check. Circumstances of any criminal conviction will be reviewed to determine eligibility for the position under recruitment.
- To work for the Department of Revenue you must comply with all income tax laws. This means that the department will check to see if you have filed Oregon income tax returns and made arrangements to pay any outstanding liabilities before offering you a position.
- If you need an application in an alternate format in order to complete the process, you may contact us at: Human Resources at (503) 945-8547.
The Oregon Department of Revenue strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity. The Oregon Department of Revenue is an equal opportunity, affirmative action employer committed to workforce diversity.Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the desired attributes listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a non-traditional background. We would encourage you to apply, even if you don't meet every one of our attributes listed. If you are unsure whether you meet the qualifications of this position, please feel free to contact us to discuss your application.
Similar Jobs
Artificial Intelligence • Machine Learning • Natural Language Processing • Professional Services
Evaluate French-language e-commerce search queries to label product types and attributes, assess search-result relevance and product availability, validate links, and produce accurate annotations following project guidelines and quality/productivity benchmarks.
Edtech • Professional Services • Software
Process new enrollments and withdrawals, maintain electronic and paper student records, ensure state DOE and FERPA compliance, coordinate with registrars and school districts, prepare files for audits, run weekly withdrawal reports, and communicate with parents and stakeholders.
Top Skills:
ExcelMicrosoft OutlookMicrosoft WordWeb-Based Database Programs
Fintech • Payments • Financial Services
The Business Development Manager will build partnerships, produce business performance reports, facilitate communication, and ensure compliance for Wave's operations in Cameroon. This role requires a strong network in banking and telecommunications and extensive experience in business development.
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
