Lead shift-based Network Operations team, act as L2/L3 for troubleshooting, and manage BAU tasks, changes, upgrades and incidents including firewalls, Zscaler, Sucuri WAF, Citrix load balancer, VLAN/VPN/switch/Wi‑Fi support, P1/P2 incident response, and hardware refreshes.
- Shift management of Network Operation team
- Being a L2/L3 resource for troubleshooting any user tickets
- Manage daily BAU tasks, changes, upgrades and incidents
- Like Zscalar maintenance, rules update, website whitelisting etc
- Firewall policy implementation, endpoint whitelisting
- Sucuri WAF creation for new applications
- Citrix load balancer
- VLAN creation
- VPN tunnel creation
- Switch maintenance
- Wi-Fi/LAN/Network support
- Troubleshooting application issues (related to network)
- P1/P2 incidents
- Switch, Firewall upgrades
- Hardware refresh
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What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
