Lead shift-based Network Operations team, act as L2/L3 for troubleshooting, and manage BAU tasks, changes, upgrades and incidents including firewalls, Zscaler, Sucuri WAF, Citrix load balancer, VLAN/VPN/switch/Wi‑Fi support, P1/P2 incident response, and hardware refreshes.
- Shift management of Network Operation team
- Being a L2/L3 resource for troubleshooting any user tickets
- Manage daily BAU tasks, changes, upgrades and incidents
- Like Zscalar maintenance, rules update, website whitelisting etc
- Firewall policy implementation, endpoint whitelisting
- Sucuri WAF creation for new applications
- Citrix load balancer
- VLAN creation
- VPN tunnel creation
- Switch maintenance
- Wi-Fi/LAN/Network support
- Troubleshooting application issues (related to network)
- P1/P2 incidents
- Switch, Firewall upgrades
- Hardware refresh
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Senior Salesforce Engineer responsible for designing and building Salesforce solutions: develop Apex, triggers, Lightning Web Components, Aura, and Visualforce; build and modernize integrations and platform experiences; lead Quote-to-Cash implementations; troubleshoot production (L3) issues; follow CI/CD and deployment best practices; participate in Agile ceremonies; monitor org performance and advocate Salesforce best practices.
Top Skills:
AgentforceAgenticApexAuraCopadoData CloudLightning Web ComponentsLwcQuote-To-CashSalesforceSlackVisualforce
Cloud • Information Technology • Productivity • Software • Automation
Provide technical support to customers via meetings, chat, and email; troubleshoot product, configuration, networking and cloud issues; empathize and analyze reported problems; use technical knowledge to resolve or escalate; collaborate with Product and Engineering; participate in on-call rotations and specified shift hours.
Top Skills:
APIsAWSBoomiGoogle Cloud PlatformGroovyHadoopJavaJavaScriptLinuxAzureNetSuiteOauth 2.0PostmanReactSalesforceWindows
Cloud • Information Technology • Productivity • Software • Automation
As a Product Support Engineer, you'll troubleshoot customer issues, develop solutions, and work with various technologies to ensure operational success while providing global support during remote and future in-office hours.
Top Skills:
Boomi AtomsphereCharles ProxyEltETLGroovyHadoopHttp/SJavaJavaScriptKubernetesLinuxNetSuiteOauth 2.0PostmanRancher DesktopReactRestSalesforceSftpSoapSsl/TlsTcp/IpWindowsWiresharkWsdl
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
