Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.
About the Role:
We’re seeking a dedicated Location Clinical Group Trainer to play a vital role in the successful implementation and adoption of digital dentistry workflows for large groups and enterprise clients. This role combines advanced training and clinical expertise with operational excellence, ensuring practices are well-prepared and experience successful training, while also delivering actionable post-training performance insights to customers, executives, and internal teams.
What You’ll Do:
Pre-Training Preparation & Logistics
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Coordinate with internal teams to ensure all resources, schedules, and materials are aligned for successful training sessions.
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Assess and validate practice readiness by quality-checking equipment and confirming training requirements.
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Work with stakeholders across different departments (Sales, Account Management, Marketing, etc.) to align training schedules, content needs, and delivery methods.
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Identify and address operational bottlenecks, implementing improvements to enhance the training and onboarding process.
Training Delivery
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Facilitate and lead virtual and in-person training sessions (may require travel) for diverse practice teams, ensuring seamless adoption of Dandy’s solutions.
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Deliver follow-up and advanced training to both new and experienced users, ensuring that practices are maximizing the capabilities of the platform.
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Customize training materials and programs based on the specific needs of enterprise-level clients, ensuring that each client’s unique structure and operational needs are met.
Clinical Advisor & Post-Training Analysis
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Manage and track the success of onboarding sessions through data-driven insights, ensuring each customer is set up for success.
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Serve as a trusted clinical advisor, conducting in-depth evaluations of scan quality, case setups, and success metrics.
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Provide detailed analyses and recommendations directly to doctors, executives, and internal Dandy teams.
What We’re Looking For:
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Clinical Training Expertise: 5+ years in a clinical training role in digital dentistry providing guidance, support, and insights into scanning best practices and digital workflows.
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Operational Excellence: 3+ years experience handling operational logistics and project management, particularly in a training or education environment.
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Communication Skills: Ability to present complex concepts in a clear and engaging way to diverse audiences, ranging from office managers to CEOs.
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Customer-Focused: A customer-first mentality with a passion for helping others succeed, particularly in a B2B environment.
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Adaptability & Problem-Solving: Ability to adjust to shifting customer needs, working through ambiguity and implementing solutions that drive operational efficiency.
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Team Collaboration: Ability to work collaboratively with cross-functional teams, including Sales, Customer Success, and Product teams, to ensure alignment on customer needs and expectations.
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Technical Skills: Comfortable using various training technologies and learning management systems to deliver content and manage training schedules.
For full time positions, we offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.
Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will move at Dandy speed and do everything in our power to meet your needs.
Compensation Range: $85K - $95K
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