Supports city and country mapping data quality through local transit and regulatory expertise. Responsibilities include creating mapping policies and guidelines, validating and editing transit data, resolving complex mapping issues, conducting field research, auditing imported data, managing alerts and outages, and collaborating with internal teams, partners, and data providers. The role also manages city-specific data pipelines using internal platforms and basic programming skills.
Role Objective
The team works on keeping map data accurate and updated based on real-world changes. The work includes reviewing issues submitted by map users and testing location results shown in web search and map platforms.
The Mapping City/Country Expert supports transit and mapping data quality by providing local market expertise and improving city and country-level data accuracy.
Responsibilities – City Expert
- Communicate with internal teams and external partners to support project goals
- Create city-level transit data policies based on local market needs and regulations
- Identify user expectations, data gaps, and transit-related issues
- Improve transit data models using local knowledge of transportation systems
- Validate and review updated transit data
- Edit and maintain different types of transit data
- Resolve complex mapping and transit data issues
- Support Program Managers in communication with data providers and partners
- Conduct field research to verify transit information and user issues
- Support outage and alert management for assigned cities
- Manage city-specific data pipelines using internal platforms and basic programming skills
Responsibilities – Country Expert
- Create country-specific guideline documents for operations teams
- Provide local expertise for mapping policies and regional regulations
- Support mapping operations with knowledge of traffic laws, landmarks, and political mapping formats
- Review and troubleshoot mapping and operational issues
- Act as a point of contact for country-specific mapping questions
- Perform quality audits and identify operational errors
- Review imported mapping data before system integration
- Collaborate with internal teams to ensure correct political and regional formats are applied
Requirements
- 1–3 years of relevant experience
- Bachelor’s degree or equivalent experience
- Good communication skills in English and local language
- Tech-savvy with basic programming knowledge (Python, Java, C#, or C++)
- Familiarity with GIS or mapping tools
- Strong knowledge of local transit systems, traffic laws, and landmarks
- Comfortable working in a fast-changing environment
- Strong analytical and problem-solving skills
- Excellent attention to detail
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What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
